ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-13

"Great price and customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-12

"Great Service. Looking forward to receiving my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-06-12

"It was very simple to order an Olympus TG 1 camera from Primotronix. They called promptly to notify me that my credit card was having issues with processing the order and I was able to resolve the problem and process the order. I would order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-06-11

"I ordered a Nikon D 3100 Camera online from Primotronix.com. Because of an event occurring the following week I selected the two day shipping option. Two days later I received a call to "confirm" my order. Obviously I would not have selected a much more expensive shipping charge if I did not need the camera in a timely manner. I would not recommend nor do business with a company that acts in this way. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-11

"Good price. Value for money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-06-10

"Please do not buy from this company. Horrible customer service, and you sit on hold forever just to be hung up on. Even if the prices are a little better, it's worth it to pay a little more elsewhere. If I can save even 1 person the headache of dealing with this company, this review will be worth it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-06-08

"Originally had an issue with my order. After writing a negative review, I was immediately contacted by Anthony who was apologetic and resolved my issues to my satisfaction. Other than my initial problems with my order, I am satisfied with my purchase from Primotronix.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-07

"I bought a camera. I had to call the company to complete my purchase. I don't know if I had entered in something incorrectly, but I feel just a little bit safer that they wanted to "verify" that I had bought the item. When I called, they were nice over the phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-07

"The Primotronix customer service was a nice surprise. I placed an order for a digital camera, and they called me less than 24 hours later to tell me a newer model had come out more recently, and asked if I wanted the newer model at no extra charge. I researched it and was pleased with the new features, so I went ahead with the upgrade. The representative was friendly and helpful.

Update: I was expecting to receive my order in about a week. I was stunned when it arrived the very next day. It shipped from Connecticut and arrived in Pennsylvania in less than 24 hours - delivered on a Saturday, no less. I've been a loyal Amazon customer for years, but I will definitely check Primotronix whenever I'm looking for electronics.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-07

"Good service and help with order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-07

"Great prices. Good customer service. Great followup"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-06-07

"So far decent company, we will see once my product arrives"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-06

"Awesome service. Called to verify sale and was very helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-06

"The price was competitive and the customer service very good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-06

"Great customer service. Fast and easy buying process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges