"This company makes it nearly impossible to return
defective products. Had an inkjet cartridge that did not work, since I did not have the "original" box it was sent in, they would not refund my money. DO NOT ORDER FROM THIS COMPANY!!!!"

"Despite the negative postings, I believe the word of mouth above all else. My boss had used PrintPal in the past and is a loyal customer. Now, I will be one as well.
Ordered a two pack of 45's for my HP712 (recycled) and an OEM 57 for my Photosmart 7350. Both cartridges work flawlessly.
I placed the order on September 2nd 2003. I got them today at lunch.

I recommend PrintPal Highly."

"Extremely Satisfied with the service so far. I havent had a chance to use the cartridges but hey, for 15 bucks plus free shipping, why not give it a try.

Ordered on the 15th and they arrived on the 21st. Can't ask for anymore than that with free shipping.

Thanks PrintPal!"

"I received a spam from this company with some incredible prices. I should have known better at that time. On April 8th, I ordered from printpal.com 2 black cartridges, 1 cyan, 1 magenta, and 1 yellow for my Xerox Docuprint M750. The price was excellent. It was like $32 I think for everything (compared to $27 just for black cartride @ Staples).

On April 16th, I was wondering why my cartridges hadn't yet arrived, so I emailed ****@****. You can't actually check your order status at their web site. THEY NEVER RETURNED MY EMAIL.

April 17th my cartridges arrived. The box was post-marked April 15th. To top it all off, my yellow cartridge wasn't in the box - I was however billed for it.

So April 18th I both called and emailed the company regarding my missing cartridge. Later that day, I *DID* receive an email from someone named Ashley at printpal. She said it would take an additional 48 hours to process before they could actually ship the missing cartridge.

So I have to way two days before it actually ships, and who knows how long it will be before I actually get damn thing.

I'm still waiting. It's a Friday, and those 48 hours don't include weekends, so hopefully my cartridge will be mailed out by next Wednesday.

UPDATE!!! APRIL 25! Today I *FINALLY* received my yellow print cartridge. One week after my original shipment arrived. Oh yeah, BTW, in case anybody is thinking "well, shipping time and all" - This company is about 20 miles away from me. Yep. They won't be getting another order from me."

"Totally disappointed. Used cartridge for 2 weeks , now won't print anything but red.E-mailed company , recieved NO response. Live and learn,wish I would have known about this site before ordering."

"Ordered three replacement black ink cartridges for my HP OfficeJet printer. Two of the cartridges don't work: one doesn't print and the other causes a "check cartridge" error on the printer. Have sent two emails to ****@**** requesting a replacement or partial refund. They have not responded. "

"Very poor quality product. No response from tech support via e-mail.Phone busy after 25 attemots to contact.Product blocked up my printer ports. "

"I got an ad from them in my email, saw VERY low prices on generic cartriges, so I took the chance. I looked on this site first and saw some poor comments, but figured I'd risk the 15 bucks. It took a while, but the cartriges came on or around the 19th. I bought a color and black cartrige for a Canon BJC-2010. I only needed the black so far, and I haven't had any problems."

"credit card was charged on the 9th
had to send email to find out status, email response said ink cartridges shipped on the 15th with a delivery of 4 to 10 days. However the web page says 4 to 6 days.
Still do not have the cartidges, but have monthly credit card bill with their charges."

"Supuestament esta compania te manda la orden de 4 a 7 dias pero nunca llega, Yo entre a muchos lugares para chequear el rate de esta y es malo, my malo OjO."

"Fast delivery, excellent price on HP 932C Injket cartridges (2 black, 1 color). It'll be a while before I actually need to install/use them but the order was filled fast and arrived in good condition.
"

"Ordered a black and a color cartridge for my Epson 785EPX. The items arrived in about 4 days. Their price is cheap and the quality is acceptable. It's ok to print regular stuff but not photos. The quality is just not comparable to the original Epson. I tried different settings and still got the same mediocre results when I print photos. Too grainy. I would recommend only for regular paper prints and not photo."

"Great seller, fast shipment, good quality packing materials and great price! I dont understand why their rating is so low."

"Losers
ordered a new hp black cartridge. they said that they shipped it but never received order or notification. left alternative delivery info and they either ignored it or ... sent 4 emails wondering what was up and nothing. cancelled credit card payment and got a response right away. losers"

"I ordered printer cartridges almost 1 year ago and have not heard anything after 53 emails and numerous phone calls to their "answering machine" I have a copy of the cashed check, so I know somebody is there...Email me for more details if interested...These people are thieves....Do not buy!"