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Printers.com.au

1 reviews
2.50 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
3/5

2003-05-27

"Was a little dubious, being unable to find information about the company. The price was good, but there were a few hiccups ...

1. The item I ordered said "quantity: 3" on the day I ordered and every day since. This gave me the impression that the item was in stock, when really, they'd ordered it from Canon upon receiving my order.
2. Not sure if it was the courier or the reseller, but the delivery went to the billing address insted of the delivery address provided. This delayed delivery by a day.

My order got there in the end, and this company was just barely worth going with for the A$100 saving over competitors. Fortunately, their response to emails was good, as the order status on the site constantly said "ordered", too vague, IMHO.
"

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Overall quality of the company
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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Customer service being knowledgeable
Customer service making decisions on their own
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Customer service being trustworthy
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