"Fabulous experience. I've ordered from them twice now and been very pleased. The first time around, I went back and forth with their customer service via e-mail because I had a lot of questions. They were really nice about it, answered everything I asked. Shipping both times has arrived on schedule. Pricing is surprisingly low. And the products are just amazing. I've used their moisturizer, their cleanser, even their dietary supplements, haha! All of it is great. I'm definitely going to order for a third time when my stash runs dry. =]"