ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2022-02-08

Bad service

"Home warranty warning!
Priority Home Warranty seems like a good company, but their business model is very deceptive. They tell you everything is covert with no problem, but that’s not totally true for older equipment or parts of equipment that has been repaired after a home inspection. If a part of a unit is faulty it all becomes faulty, and they will not cover the repair but give you money towards the repair My repairs was $1,700.00 and they would give me $150.00 for the repair, this is not why I got insurance. Another problem is the fee. My policy started on 01/03/22 and I call for service on 01/04/22 on 01/05/22 they ask for my home inspection, on 01/08/22 they tell me I am not covered. On 01/11/22 I find a company that will cover my older equipment and cancel the policy, the charges from this nonservice were as follows: $50.00 cancelation fee, $60.00 service man fee even though no service man came out, and a $53.00 pro rate (which is a month and not 10 Days that I use the service). In short you can buy this policy $640.00 and use it for 10 day then ask for service and they can tell you go **** an egg and you will owe them $163.00. But if you have utilities that have a two or more-year warranty, they would love to have you. For these reasons I will tell everyone “DO NOT TO USE (Priority Home Warranty) it is not worth the money” 

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-04

Leo took care of the situation

"Leo was very helpful in fixing any concerns I had "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-08

Great Company

"I was always treated and felt like family, With this company will be renewing for sure !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-03

Everything went VERY well!!

"Everything went very well with my recent claim with Priority Home Warranty. The burner of my oven had burned out and needed to be replaced"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-02

Had another good experience

"Had another good experience with Priority Home Warranty, particularly Andrew. I always feel they have my back and best interests in mind. I was trying to confirm my appointment with a technician, and they went above and beyond to make sure it happened right away which I truly appreciate.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-09-02

Amazing!

"My experience with Priority Home Warranty was very professional and affordable meeting my home warranty needs! They even added to my plan to meet the needs of the type of home I have and gave me an affordable yearly rate to get started!! Thanks! I will definitely refer my family and friends!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-02

Great Customer Service

"I had a good experience on the phone with priority Home Warranty. I was signing up and it was a pleasurable experience. I was told all the information I needed. Looking forward."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-09-02

Leak fixed

"My unit was leaking and making a really loud noise. Submitting a claim for it online to Priority Home Warranty was very easy. He came back fixed my unit. Now, everything is working. I appreciate my warranty and glad we got our appliances fixed quickly. The peace of mind it gives has been good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-02

Great Customer Service

"josh was very helpful in answering all questions and concerns I had when setting up a policy. He was also very helpful in finding flexible options within my budget. He even called me back to confirm I got the emails I requested. He was a pleasure to work with. Thanks! I look forward to dealing with the rest of the team at Priority Home Warranty!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-02

Professionalism at its best

"Hello, I received a phone call from Nathan to set up my home warranty today. I was interested in covering my appliances, ac unit, water heater, etc. Nathan was able to answer all of my questions. He was very pleasant, courteous, and very helpful. He even helped me save money today. Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-02

"I was able purchase a home warranty that I am confident in. John was a ton of help and offered me an excellent deal. I called with multiple questions and all of my concerns were taken care of. I look forward to continued business with this company. I promptly received my contract and a thorough explanation of my coverages. "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2020-08-28

Priority Home Warranty is something that everybody needs. You call and right after you call, you get exactly what you pay for. The contracto

"Priority Home Warranty is something that everybody needs. You call and right after you call, you get exactly what you pay for. The contractors are great too. They're very professional. I've been very well pleased with my service. "


5/5

2020-08-28

Ac broke taken care of

"My AC broke and I hate dealing with the heat; thankfully they sent someone over quickly who got the job done.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2020-08-28

Easy enrollment very easy

"The enrollment process was easy. I called another company and they transferred me twice and then finally told me no sale agent were available. - With priority, I was called back with a sales agent almost immediately. They had special offers that suited me perfectly that I glad took advantage of. I feel I made the right choice. "


5/5

2020-08-28

Had a leak priority took care of me!

"I had a leak in my house, so I called Priority Home Warranty. I did it all online and then a contractor came out. Now, the issue is fixed"