"1 COMPANY BILLS CREDIT CARD IMMEDIATELY
2 COMPANY ADVERTISES NEW HIGH SPEC PC PARTS
3 COMPANY SHIPS USED, UNTESTED, JUNK PC PARTS (PULLS) FROM 10 YEAR OLD JUNKED PC's WEEKS LATER.
4 COMPANY THEN IGNORES ALL CORRESPONDENCE ATTEMPS
5 COMPANY WILL ONLY RESPOND AFTER YOU NOTIFY THE
BBB, STATE ATTORNEY GENERAL, & YOUR CREDIT CARD
COMPANY TO CONTEST PAYMENT"

"Well, from the experience I've had with this company you don't want to do business with them. I purchase some memory for my CPU and did get it within a reasonable time, but I had problems with the memory right off the bat. It simply does not work. I have tried numerous time to contact this company by phone with no luck. I have sent several emails to any and all email addresses I could find related to this company with absolutely no reply's. NONE...I have seen nor heard one word from this company. Do not do business with this company. Had I seen the ratings of this company before dealing with them, I'd definitely gone somewhere else."

"I too received the message that my shipping address was not on file. So I changed my mind and didn't want the order anymore. So I closed the web page since it never told me my order was completed. But they had already charged my credit card for the amount. I'm trying to email them for a credit back, we'll see how far that goes.

Watch out for this company and web site. Their order function is broken.

UPDATE (7/22/04):
The charge never stuck permantly. It stayed in the pending transactions for a few days, then dissapeared.

I finally received an email response on 7/18/04 (almost 6 weeks later).
"Hello,
Recently you submitted an email to the Prism Blue staff. Unfortunately because of an error in our email system the email did not get to our staff. Please resubmit your email to ****@**** so we can serve your needs. We apologize for the inconvenience and hope you have a great week.""

"CPU was as advertised and on time. I feel that I got a good deal and I plan on doing business with Prism Blue again! A+++"

"Either a SCAM with the company name as a front or A REAL LOUSY BUSINESS!!!

!!! EITHER WAY AVOID THEM LIKE THE PLAQUE !!!

Shipping 2 to 3 days.... NOT LIKELY!! PAID VIA PAYPAL ON THE 31ST OF MARCH, AS OF TODAY NOT SHIPPED!! "

"I placed an order on 3-20-04 and received my cdrom drive on 4-5-04 which is 16 days later. I repeatly checked the status of my order which was always pending until they shipped the order. No e-mails were ever answered! No tracking info was ever given! I would not recommend this company to anyone!"

"I tried to place an order with this company and the website rejected my credit card, but they decided to take my account number and charge the amount anyway. No one answers their phone, and they have not replied to my numerous emails yet. The committed fraud by charging my credit card without even completing and order!!!!!! STAY FAR FAR FAR AWAY FROM THIS COMPANY"

"I ordered what I believed to be a Micron-manufactured memory module. What I receive was a faulty, poorly packaged Mickey Mouse generic module. This is a first for me after years of purchases on the Web."

"They sent me defective memory and now won't reply to my emails or answer there phone this company is a joke. I would not recomend this company to any one"

"I ordered one item that was not shipped until 20 days later. When it arrived it was the correct CDrom drive, but it looked used. The drive was in a used static bag. After first ordering i received an email. No emails after that until I started sending an email to the sales, support, and info departments. The info department came back as not being found. I sent an email every day after the first week of no response. They finally responded 4 days before packaged was shipped, of course this is after 16 days of no word. Stay away from this company. Stay far away!"

"Keep away from these guys!!! Order from them at your own risk!"

"I ORDERED TWO ITEMS THAT WERE NOT SHIPPED UNTIL TEN DAYS LATER. WHEN THEY ARRIVED THEY WERE NOT THE CORRECT ITEMS BUT INFERIOR ITEMS THAT WERE AT LEAST TWO YEAR OLD TECHNOLOGY. I CALLED AND WAS TOLD THAT THE COMPUTER SYSTEM HAD BEEN DOWN AND THEY HAD TO REBUILD THE ORDER WITH THE DATA RECOVERED. I WAS TOLD THAT IT WOULD BE CORRECTED AND I WOULD HAVE AN ANSWER IN TWO HOURS OR LESS BY EMAIL. IT HAS BEEN 7 DAYS AND NO EMAIL AND I CAN'T GET THROUGH TO ANYONE. I GET A MESSAGE TO EMAIL A TECH REP FOR EDGE MICRO. I LOOKED UP EDGE MICRO AND WAS HORRIFIED TO SEE MESSAGES JUST LIKE THIS. I PLAN ON FOLLOWING UP WITH THE DOP."

"TERRIBLE SERVICE!!! They lost my order initially... I waited for 2 full weeks with out ANY idea of what had happened to my order (BUT my credit card was charged on the 15th regardless...). When I called them to ask for the status of my order I was told "oh, our computer system went down... yeah, sorry, we don't have your order in our systems anymore... you'll have to forward us that invoice we sent you... thank you... ".
Thinking that this would take care of the issue, I forwarded that message on January 30th (15 days AFTER initial order), and was replied to in an email saying my order would be processed WITHIN 2 buisness days. Well, here it is, Feb. 13th... I look up the tracking number that I had to get from thier website, only to find they sent the order to shipping Feb. 10th via ground shipping!!! I STILL have to wait for my order, which I have LONG since paid for. NEVER BUY FROM THESE PEOPLE!!! PLEASE, DON'T EVEN THINK ABOUT IT!!! THEY WERE WILLING TO STEAL MY MONEY IN THE FIRST PLACE WITHOUT EVER NOTIFYING ME OF ANY TROUBLES THEY HAD (if they even really DID have troubles...)."

"Never received item that I purchased. After several emails and one phone call, I still have not received item or my money back. This is a bad company."

"After reading a host of negative reviews about the company, i was a bit hesistant. However, their $20 pricetag on a Nikao Zeus case with window was too low to pass up. I'm in no way dissapointed...I was promptly sent an invoice, and the case arrived a week later in perfect conidition (though strangely with no written invoice...). Great case for a great price...recommended. "