"Bought Customized Santa Hats fro this company as I had done last year and the year before that. I love the quality and it doesn't change from everytime I buy them. Great customer service and fast delivery. I recommend privateislandparty.com to anyone. "
"Worst customer service I have ever experienced. Rude, snarky, curt and just plain awful. Canceled my order without even checking with me first on a shipping date and sent the worst customer service email I have ever received! Find your party supplies elsewhere!!! "
"I needed a little something extra and these elf hats fit the bill. I even had them customized and they got them out to me in time for the boy scouts to do their play. They look awsome"
"I needed some party favors in a pinch and they got them right out to me. It's even free shipping when you spend a certain amount. Definitely will buy again."
"What a fun place I was looking to do something different this Halloween and have a small party for the kids. They had so many party favors and fun Pierrot thing it went right with my Them. I cant wait to see the kids faces when they see them."
"I was having a party and needed party favors for the kids and it was at my house 4 days after I ordered. Just awesome. "
"Gorgeous Flapper Headbands and nice quality Fedoras this manufacturer has, very pleased with the fulfillment process- very quick, as it should be! Will be back again for my party planning soon. Def recommend."
"Well recommended from others as well from the ASI Community, order taking to delivery was flawless - loved our hats for the Bluetooth Corporate Getaway. Very Happy, would gladly come back for all promotional related items! 5 stars all the way.."
"worst experience ever, no concept of business or customer service. Never NEver never use this company about 1000 others out here that do the exact same thing the worst company I have ever worked with. "
"I had a huge party and need 100 customized Fedora hat. They got them done so fast and they where the hit of the party. The letters stayed on all night and even last in the rain. Will defeatistly be back to buy more"
"I have used this company before again and again, great quality sunglasses and fast 2 day shipping, highly recommend to anyone!"
"I had ordered some sunglasses party favors on Thursday July 18th for Sunday July 28th. I thought this would be ample time considering they advertise FAST SHIPPING 2-3 DAYS all over their website, checkout, etc. This was for a company party, and they arrived the day AFTER the party--11 days total including the weekends.
Will definitely never order from here if I actually need it by a certain time frame. Not to mention their return policy is crap and perfectly makes everything your fault (of course), only meaning to me that this happens frequently and they just keep pocketing money and continue to advertise a service that clearly they didn't care to fulfill.
Also, their customer service member "Doreen" needs help with the customer service part of her job."
" I made a purchase and with shipping it totaled $6.98. Three days later, there was an extra charge on my credit card with the companies charge for an extra $8.80. I called the "company" to ask about it. The man with whom I spoke was very unprofessional even in the way he answered the phone. I asked about the charge. He told me he didn't have a clue. I asked him to look up my order which seemed to **** him off as he huffed and complained the whole time. Once he found the order, he told me the total. I asked him why I got the $8.80 charge. He very rudely told me he didn't have a clue especially on an order worth two cents. "I don't know what it is and I don't care. Call Google Express. They're all F'd up over there.
Before I hung up I said "Sir, you are a very bad sales person. You are rude and have no business working with the company. I won't ever order anything from you again." While I was saying all this, he was yelling over me, so I hung up the phone. I called Google Express and they patiently worked it out with me.
My advice: Don't do business with this idiot.
"
"I do love this shop! low cost, quality work done at a affordable price! shipping fast too!"
"I needed sunglasses for my wedding favors for my beach wedding in Maui and they are PERFECT! It's tough to find sunglasses inexpensive enough for a party favor, but sturdy enough you can actually get use out of them- these fit the bill. I could not believe how cheap they were to customized them as well. They are gonna look so cute on our guests I can not wait."