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Product & services pricing
3.99/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.94/5
Customer service:
3.74/5
Return/Replacement policy:
3.50/5

Verified
5/5

2024-10-22

Excellent Product

"Love my product!! It is great quality and just what I was looking for "

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Verified
2/5

2024-10-22

Mediocre Customer Service - Poor Shipping Service

"Purchased a guitar, Fedex lost it, customer service took a month to refund me the money. I was out a guitar and my money for an issue which was not my fault. ProAudioStar could have shipped another guitar or refund the money immediately so I could purchase a guitar elsewhere, but instead they chose to lose a customer for life. "

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Verified
3/5

2024-10-22

Perfect item - slowest shipping.

"Item was listed as used, but it was pretty well brand new from what I could tell. I generally never have any problems with anything I buy from ProAudioStar. The shipping on the other hand leaves a bit to be desired. 9 days from California to NJ. I could have driven there and picked it up and been home faster."

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Verified
1/5

2024-10-22

Never received package

"Package never arrived ...

"

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Verified
3/5

2024-10-22

50/50 satisfaction

"The product was fine . Fed ex delivery was a nightmare…extremely inconvenient "

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Verified
1/5

2024-10-21

I did not get anything yet!!

"Still waiting for my package. They delivered the package to someone but not me…"

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Verified
1/5

2024-10-20

Wrong item

"They didn't send me what it is I ordered some covers for Mackie Sub 115s and the ones they sent didn't fit the speakers and were too small."

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Verified
5/5

2024-10-18

Well packed, prompt delivery.

"Well packed, prompt delivery."

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Verified
5/5

2024-10-16

ALL AROUND BEST PRICE

"Quick shipping and best price I can find anywhere."

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Verified
1/5

2024-10-14

Missing Item

"Called and emailed about item not showing. Can’t log in to fedex to find out if it was delivered By asking for proof of delivery because it’s asking for account code. Since I can’t get a hold of no one, I don’t have a code. I wish someone would get a hold of me."

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Verified
5/5

2024-10-06

My new go to guitar

"Don't let the low price fool you I bought this guitar open box,Zero flaws!
I really can't express how comfortable this guitar is to play!
The wider neck,nylon strings, perfect string action, built in tuner and preamp makes this guitar great for beginners of all ages,even a retired carpenter with beat up fingers
"

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Verified
5/5

2024-10-04

Great prices quick timely shipping

"Shopping made easy, great products fast service . Hands down beat Sweetwater and musicians friend."

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Verified
5/5

2024-10-03

Great deals

"I always feel like I got a great deal. The product arrives fast and in good shape. "

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Verified
3/5

2024-09-30

So far not so good

"Received a Ibanez 12 string with the strings flat on the neck It needs a new bridge to connect problem I’m trying to return it but so far I haven’t gotten permission to do so Very disappointed "

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Verified
5/5

2024-09-28

Fantastic Experience

"ProAudioStar customer service was awesome! The rep I worked with went above and beyond to answer my questions and secure my order so I could take advantage of a flash sale at the last minute. My son was able to get a fantastic drum set for a great price. My only complaint is that it's pretty loud around my house now ;)"

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