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Product & services pricing
3.99/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.93/5
Customer service:
3.74/5
Return/Replacement policy:
3.50/5

Verified
5/5

2024-09-27

"Though some of the sales personnel were abrupt and not as knowledgeable or personable as others, the products and price points are hard to beat. This was our third purchase of sound equipment for our venue, here in the NE Philadelphia area. The items we bought look and sound amazing and we have been using Mackie equipment at both of my venues for a few years now. They sound perfect at both locations. "

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Verified
5/5

2024-09-26

Always good!

"My favorite source for equipment online."

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Verified
5/5

2024-09-25

New Crown Amp

"My experience was even better than anticipated! The amp has been working great, was delivered promptly, and was in perfect working order. I am very pleased!"

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Verified
5/5

2024-09-25

Best deal online!

"Best deal online, & fast shipping! "

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Verified
5/5

2024-09-25

Professional

"Pro from start to finish. "

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Verified
5/5

2024-09-25

Fast Shipping

"My guitar got here in 4 days and in perfect condition. Second time ordering a guitar and won’t be the last"

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Verified
5/5

2024-09-24

happy with my speaker

"excellent quality and fast shipping. thanks. it was a great deal"

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Verified
5/5

2024-09-24

Great place to shop

"They keep the customer happy "

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Verified
5/5

2024-09-24

fast shipping great prices

"fast shipping great prices that us all you need."

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Verified
5/5

2024-09-24

Excellent customer service!

"Peter from customer service notice I purchased an open box RCF HDL6 and offer me an upgrade. I thought it was excellent however I didn’t take him up this time. I informed him I will be purchasing 2 more and will definitely take advantage of the opportunity if it’s still available. Thanks ProAudioStar!"

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Verified
5/5

2024-09-24

Best communication and customer service

"Excellent, delivery on time and great communication."

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Verified
5/5

2024-09-24

Top store

"Best prices available. Top store."

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Verified
1/5

2024-09-24

Poor Customer Service and Products

"My initial experience was great when ordering my product and when they were taking my money. Pro Audio Star sent the wrong product (QSC K Sub Covers). Once I informed them of their error they requested photos of the product and the label on the box, before they would consider giving me a refund. I thought this was odd, but later on I found this to be a stall tactic. I sent them the information that they requested and Pro Audio Star said that they would send me a return label the following day. That day has never come. Although I called 3 days straight, just to be placed on hold. Pro Audio Star eventually block my number and never sent the return label. I would suggest to anyone to never do business with Pro Audio Star."

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Verified
5/5

2024-08-12

Great customer service

"Dealer was well informed about the jbl prxone system. "

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Verified
5/5

2024-09-24

Great Reseller!

"Prompt service and good quality items reasonably priced.
"

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