"A one in a million design "

"The process was not easy. Ordered in plenty of time and then told my order could not be delivered on the date I chose. Picked another date and then told me the arrangement I ordered was not available. Went on for several days. They finally sent an arrangement but this was a lot of hassle and stress for Mother’s Day. I’ve never had problems in the past. "

"Proflowers has always delivered exceptional quality"

"I've used them in the past and I always come to them when I'm sending flowers. They are kind,professional and very helpful, my go to for flowers "

"My delivery for a special occasion was delivered a day late. After trying to rectify the error, a refund was requested out of frustration. Previous experiences were more positive "

"My mother loved her flowers as I sent them as a congratulations for her first day at her new job! She loved them and said they came at the perfect time! While I wish the cost of the flowers could be a tad bit more inexpensive, the service and flowers were wonderful so I have no complaints. Will be ordering for future events!"

"Lovely flowers delivered on time. Great service,"

"Didn’t like the arrangement "

"Found a beautiful arrangement for my friend’s surgery recovery!!"

"I ordered roses for my wife for Valentines day which I have done in the past with usually satisfactory results. This time the flowers didn't last but a few days. Some started looking bad after 24 hours and within 72 hours they were pretty much green waste. Usually they are beautiful and last 7-10 days.
I did call the company to let them know and the person I spoke with was going to have to discuss the issue with the owner in the next few days.
They did have my name and number but I never heard from anyone. I told the person at the store that I wasn't looking for something for nothing but I called because they should know the flowers were not up to previous standards.
Their lack of concern and contact was just as disappointing as the flowers.
This should not be a reflection on ProFlowers but rather the third party. I have been satisfied in the past."

"I've ordered a lot of Pro Flowers, they arrive on time & I love the big variety for all occasions."

"Exemplary partner florists, well administered, no skimping"

"Such an easy way to let someone know you’re thinking of them! "

"Third time I had my order cancelled. I would get a confirmation of order being out on delivery, then an email stating they could not due to not having the flowers (so how was in en-route in the first place) then asked if I’d like the delivery “guaranteed” within 24-48hrs, chose that option and yet again “cannot be delivered” this nonsense happened too many times, so I know I’m just one person but you’ve lost my business. If the local store cannot deliver at the times they offer on your site, then please just make that not even an option. You need to do better with having up to date accounts with what the local stores have and can and cannot deliver on. "

"First order was not received but Pro Flowers made it right and re-delivered the order."