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Product & services pricing
3.57/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.81/5
Customer service:
3.63/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
1/5

2024-05-20

Shopping was good the final product was awful horrible

"Final product was awful I paid over $100 and the flowers were horrible awful never again! "

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Verified
5/5

2024-05-20

Easy Peasy

"Everything was easy. The flowers were delivered as advertised."

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Verified
5/5

2024-05-20

Mothers Day Order

"Nice selection of flowers and timely delivery."

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Verified
4/5

2024-05-19

The options were plentiful & varied

"Good selection & presented & described well. Not as much differentiation between tiers as would have liked given price variation."

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Verified
5/5

2024-05-19

Life Saver

"Busy work schedule, lost time, Pro Flowers was able to deliver within the day of placing order for Mothers Day. "

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Verified
5/5

2024-05-19

On time and satisfied

"Need say no more. Happy customer "

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Verified
5/5

2024-05-16

Great!

"Also great! A very happy recipient."

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Verified
2/5

2024-05-16

Poor customer service

"The flowers died within 24 hours. I used your online customer service site which staed that the order would be redelivered and nothing happened. I tried the online site again and same zero response. I called your customer service after 3 days, talked to a person and they said the order would be redelivered and nothing has happened so far. The promised follow up e-mails did not happen either, only an auto-generated response that had also promised a follow-up from Pro-Flowers within 24 hours. Very disappointing so far."

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Verified
3/5

2024-05-15

Mother’s Day Flowers

"I ordered flowers for my wife and my sister on the same day. I picked flowers for my sister for her birthday for delivery on May 6th. The flowers arrived on time and were beautiful. I picked flowers for my wife for Mother’s Day to be delivered on May 10th. The flowers arrived on May 6th and weren’t the flowers that I expected. I took photos of the flowers as proof of the delivery. My wife was disappointed to say the least."

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Verified
5/5

2024-05-15

Excellent roses

"My wife was very happy with the roses she received - she was concerned it was not a local florist but was happy "

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Verified
4/5

2024-05-14

Gardenia Plant

"I ordered this for my mother-in-law for Mother’s Day and while she was thrilled with it and said how healthy and lush the plant was, I was disappointed that there were no buds for future flowers on it. This is why I gave it 4 stars. Hopefully, she can get the plant to bloom!"

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Verified
5/5

2024-05-14

Beautiful flowers

"All was good!!!!!!¡!!!!!?"


Verified
5/5

2024-05-15

Excellence!

"My two recipients love, love, loved the flowers! I was sent pictures and they were so happy! Thank you so much! "

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Verified
5/5

2024-05-15

Beautiful arrangement.

"The price was reasonable. The flowers were beautiful. They lasted for a week."

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Verified
5/5

2024-05-15

Mom was happy

"Easy ordering. We were on a ship 1/2 way across the world. The process was easy. Flowers were delivered as ordered and on time "

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