ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.54/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.82/5
Customer service:
3.62/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
5/5

2024-04-01

Perfect Arrangements

"The arrangement looks exactly as pictured. The flowers are in perfect condition and the recipient is very happy with it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-01

Beautiful day!

"Fabulous service & she was so happy!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-04-01

She Loves the fowers

"She was so happy with the flowers "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-01

Long distance birthday!

"The arrangement was beautiful, very much like the photo online. On time! And they lasted!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-01

Love ProFlowers!!

"Will deliver to a remote ranch 45 miles from the nearest florist, allowing me to send my mom flowers on Easter! Always been impressed with the quality of the flowers. "


Verified
3/5

2024-04-01

Flowers delivered were not as pictured

"The flowers that were delivered were already wilting. They didn't last a week and the flowers chosen were not the flowers depicted in the picture. The flowers chosen were not as nice as those pictured on the website."


Verified
4/5

2024-04-01

Great looking flowers

"Wive loved the flowers. One of the good notes on her birthday. I was a little upset about trying to find out when flowers were going to deliver. They got here so I guess all is good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-01

Perfect flowers, delivered on time and lasting for a week.

" 2 emls a dy !!! 4 eva ! ;("

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-04-01

beautiful arrangement

"pretty easy to order. prices have increased significantly though"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-04-01

Delivery

"Ordered flowers to be delivered on a specific date. Flowers weren't delivered, no one let me know, called in and told it should be there the following day. Was waiting all day for the delivery and they finally showed up at 7pm and just dropped them at the door. Didn't knock on the door. I always order from ProFlowers. Just hope the next experience will be better.

Dave Gerzina
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

Verified
2/5

2024-04-01

"I have used ProFlowers dozens of times and had a fairly good track record. This last time I ordered and paid for chocolates and a typed message on a card to be included with the flowers. Th is did not happen. When I contacted Proflowers -- it took almost two weeks to get an accurate response. While the response included a refund, it seems to me they should have also contacted my receiver of the flowers and apologize to them. Very disappointing and not sure if I will order again."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-01

Stunning!

"The flowers I ordered were absolutely gorgeous! They were fresh, and arranged beautifully. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-04-01

Delivery problems

"I had a hard time getting the item I had chosen delivered. Then I was double charged because I chose a second item that I thought was good to replace the item that was not available. Everything got credited back but I wasn't able to get the item delivered when I wanted. "

Detailed Review Benchmark + -
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-01

Beautiful Birthday Flowers

"Effortless ordering for same day delivery. Flowers were perfect "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-01

Well done.

"Flowers turned out perfect and we’re delivered on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges