ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.55/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.84/5
Customer service:
3.64/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
5/5

2024-02-26

Successful Valentines gift

"The flowers were more beautiful than the advertised picture (and were still looking good 2 weeks later!). The chocolate was of a high quality. I shipped them to my wife across the country as she was babysitting for our granddaughters. I highly recommend this service. They even showed up a day early!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-26

Couldn't be happier with the flowers I ordered

"The flowers were beautiful and more than I expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-02-26

Missing items

"Easy ordering. Although I never received my whole order. Tried several times to chat to get resolved and the chat experience was a joke. Unable to get through to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-02-26

Flowers Colorful

"Great ordering experience but whomever filled the order didn’t get order to recipient on time and the roses were not fresh.. I wasn’t happy at all but the sentiment was there. When ProFlowers filled their own orders the flowers were always fresh and lovely .. I won’t use this service again. I’ll go to a florist in Scottsdale I know or get fresh flowers at Safeway .. nicer flowers both places. You have lost a customer!"


Verified
5/5

2024-02-26

Valentine’s tulip basket

"The gift was delivered as scheduled, well packaged, and tulips sprouted within days. Blooms showed 12 days later and are beautiful. We love the basket."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Valentines for older lady

"Beautiful arrangement, great communication and arrive on time!!!!"


Verified
5/5

2024-02-26

On time!

"The flowers arrived when they were supposed to. Very happy with results!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Excellent service! Great quality

"I ordered/sent flowers to my hotel room in Atlanta for my girlfriend to surprise her and I felt that Pro Flowers went above and beyond in coordination with the hotel to help me surprise her! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Great job

"You did a great job and delivering beautiful multicolored roses thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-26

On time delivery

"On time. No issues. Will use again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Valentine

"Delivered on time and in great shape."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-26

Could not have been better

"Flowers were excellent and lasted a long time. Delivery service was exceptional "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Valentine’s Day flower

"Excellent I will use your company services again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-02-26

Positive experience

"Delivery was on time and a nice experience. Bouquet was a little smaller than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Couldn’t be easier!

"Found a beautiful arrangement,had an easy ordering process and it was delivered as promised & looked just like it was supposed to. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases