ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.54/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.84/5
Customer service:
3.62/5
Return/Replacement policy:
3.53/5
Featured Review


Verified
2/5

2024-02-22

Fair

"Roses were of mediocre quality "


Verified
5/5

2024-02-22

Exactly what negotiated.

"Beautiful flowers and received on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-22

Great offering

"Delivered as expected and a lovely plant assortment. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-22

Lovely

"Flowers were delivered and they were lovely and well received "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-22

Profesional

"Flowers are still blooming!
Beautiful flowers!
Thank you for your professionalism!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-02-22

not delivered

"I have placed orders from you for years but this last go around was never delivered (order#13043808862376) I hope I got a refund!
I may order again but I am a bit hesitant to do so! Candace Marteski
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-02-22

Excellent

"Beautiful orchids. Stunning purple. 21 additional buds. Wonderfully received."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-02-08

Beautiful flowers

"Easy to shop on the website and the flowers were more beautiful than the picture!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-06

Beautiful plant

"Delivery was on time. The Prayer Plant I ordered was as advertised on the site. Happy with my purchase.









"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-05

Beautiful!

"Flowers arrived on time and the recipient loved the flowers and the chocolates!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-02-05

pro flowers dissappointment

"There was no card included with the flowers even though we wrote a thoughtful message for the card.
The roses only lasted for a few days.
The variety of flowers in the online description was much better than what was delivered.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-05

Absolutely Gorgeous

"The flowers were absolutely gorgeous. They were just as beautiful and full in person as they were pictured online. I will not use any other company but Proflower from now on. I tried using local florist and the bouquets were just not exciting or full. I have been embarrassed in the past for flowers sent by local florist as they were embarrassingly small for the price I paid. Proflowers was bright, full, comparable priced and stood out amongst all other bouquets. I had to pay more for deliver, but worth every penny. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-02-04

Dismal Performance

"I send out about 200 birthday cards a year as I have a very large family with attendant injuries and illnesses. I used to rely on ProfFlowers. The last two orders I’ve placed with you, one in late January and the one I ordered on Wed. or Thu. of last week were bungled beyond belief. One is understandable in all the years I’ve used your services. However, two consecutive orders? The order I placed for delivery on the 5th, had to be changed to the 6th and now it can’t be delivered until the 8th? And it’s not what I ordered? But a replacement? Seriously? What has happened in the last two months to destroy my trust in your company????? Is it because ProFlower hooked up with FTD? Truly don’t know if I’ll be using you again. Am looking now for a replacement."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-04

lovely

"Sent these to my Mom and she just loved them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-04

Beautiful plant with chimes delivered.

"You delivered when words could not express"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process