"I have used Proflowers multiple times previously and have always been pleased with quality, delivery time, and the care taken to handle the gifts I have sent."
"Everything was so easy and painless. This is my preferred way to buy flowers."
"I ordered a thank you bouquet and received a birthday option. Flowers came in some Styrofoam box, not at all what I ordered. Could not be more unhappy.
I expect a call back to resolve this.
Joe Kamper
***-***-**** "
"Delivery person left the flower arrangement in a pile of dead leaves. Recipient didn't find it until that night, and by then the arrangement was covered with dust and dirt. Recipient didn't even take it into to the house, just put it in the trash."
"The flowers and other items arrived on time and in great condition. My daughter was very pleased with all of it. "
"I have used Proflowers to send flowers as gifts for years. The people I send them to are always very pleased and often show me photos so I can see how nice the arrangements are. In a decade or more of using them I have had one time when there was a small issue with the delivery and on contacting them they were very responsive and very generous with how they made it right. This is a very dependable company."
"Gold standard customer service!"
"I ordered an arrangement was delivered and looked terrible and nothing like I ordered. Was told they would send out a new arrangement but she wasn’t going to be in the city for the rest of the month. They said they would send it and then all of a sudden they couldn’t do it. Asked how to fix the problem and they completely stopped communicating. Wish pro flowers still sent out in boxes!"
"The flowers that were delivered were ok but not what was pictured "
"The title tells the story"
"Never received the roses, bear and chocolates. Will shop somewhere else for flowers. "
"Delivery missed the date, and subsequently the birthday that this was purchased for"
"Always fresh and always nice."
"the flowers were more beautiful than the picture!
Perfect bouquet and a perfect response!
many thanks!"
"Timely delivery of a beautiful bouquet. Just as we wanted. "
"A service others can follow by. This was my first purchase. I'll be back for more to come."