"Recipient was extremely pleased "

"Somewhat satisfied. Ordered 5 fall arrangements...2 were very dissapointing. One was not even fall colors"

"Flower arrangement was as shown and absolutely beautiful! Delivered same day as requested. "

"Thank you to Proflowers for getting the 3rd bouquet right as the first two were very bad quality flowers."

"Flowers were delivered 3 days early. Customer Service claimed they would send a replacement - on three separate occasions. We stopped trying after that. "

"Horrible! Flowers arrived in a busted up box, vase broken to pieces and flower arrangement destroyed. Contacted Customer Service and was told a new order would be sent out and replaced. Replacement NEVER happened. Had to contact credit card company to dispute the charge. I will not use ProFlowers in the future. "

"The wife said they were stunningly beautiful. And they were delivered the next day on time. Can't do better than that! "

"though I never saw the flowers we heard they were beautiful."

"Exactly as ordered and better"

"Her daughter always send me a photo. Beautiful this year as always"

"Upgraded to the top level of an arrangement, but the arrangement delivered for my Mom's birthday was not a big. Appreciate the service that responded promptly and made it right. So 5-stars for the service. 3 stars for the actual product. "

"The flowers I ordered were never delivered. I was told your company would look into it and send out another arrangement. Never happened. I finally just asked for a refund.
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"Pro flowers has one job, to get flowers to their destination at a specific date. But they couldn’t even do that!
I ordered flowers a week in advance for my mother‘s 90th birthday. I am in a different state, and she is alone in the world, and I am the only one who would remember her birthday on the planet earth. On the day of her birthday I never got any updates, and when I checked in the evening, it said my order was still in Oregon for an Iowa delivery. Then I went to online chat, it was abysmal. No help whatsoever. I called, spoke to a customer service person, then to their supervisor, and then to a higher up manager. Once again, no help whatsoever. I was promised a phone call back the next day, and, of course, it never came. When I tried to call back again, I was told I could not speak to the specific agent that promised to call me, even though they said I would be able to get in touch with them. The flowers showed up five days later, and of course, they were dead! Not only why I never shop with ProFlowersagain, but I am making a point to tell everyone I know, as well as posting this on every social media site. ProFlowers is horrible!!!!!!!!!!"

"Paid for same day. Didn’t get it. Upgraded for chocolates, they did not arrive at all. "

"My order was delivered on time with a very beautiful full arrangement. I’m very satisfied and pleased."