ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-06-28

"They delivered exactly as they said would."


Verified
5/5

2014-06-24

"Competitive pricing and okay shipping time. I will most likely buy my parts from them again. "


Verified
1/5

2014-06-19

"Purchased a lawn mower battery over the phone. Battery arrived without the acid, so I was unable to charge it. I called and they said it should have been in the box with the battery. I told them it wasn't there and they told me I would have to go out and buy the acid myself! I asked if I could return the battery since all the required items were not supplied and they said no, it stated online and on the invoice that electrical parts are not returnable. I placed my order over the phone and was NOT told that I would not be able to return the battery. Unbelievable. The battery cost me $86 with shipping and an additional $45 to get the acid and get it charged. I will never buy from this company again and can't believe when they make mistakes they don't fix them, won't ship you the materials they forgot to ship, won't accept returns when you receive a product with missing materials and expect the customer to fix and pay for their mistakes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-06-18

"Great fast service. Ordered on Sunday, delivered on Thursday. new parts as ordered."


Verified
5/5

2014-06-17

"Very good to deal with. would buy from them again. the part fit what I order it for great."


Verified
5/5

2014-06-13

"Very satisfied with price and time of shipment, will shop with them again"


Verified
5/5

2014-06-13

"Arrived fast, exactly what I wanted at a fair price. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-06-12

"Pro parts direct was very easy, fast, and decently priced!"


Verified
5/5

2014-06-12

"Part was in great shape and arrived very fast. I am very satisfied. "


Verified
5/5

2014-06-11

"Your business gives me the assurance to know that the parts I'll need in the future for my newly acquired, used Cub Cadet RZT42 will be easy to get and at a very reasonable price. Thank you."


Verified
5/5

2014-06-08

"No issues with shipping . correct part I wanted and at a good price. Heck they even threw in a free thing of weed eater string. Will do business again. "


Verified
5/5

2014-06-07

"Delivery was quick, on time, and the merchandise was as ordered. Will order from Pro Parts Direct again."


Verified
5/5

2014-06-05

"fast shipping exactly what I was looking for a great price."


Verified
2/5

2014-06-02

"Part has not been delivered as of 06/02/2014"


Verified
1/5

2014-06-01

"it has been 11 days sence i ordered and i have not got the part yet. not happy at all"