"Wanted the Little Giant 17' 1A Ladder. Proladder had it for $379.99 (reg $540.00). I wanted it quick (no tax, free ship) and they said: "Q #8: How competitive are your prices?
A: Our prices are VERY competitive. In fact, we guarantee to have the lowest prices around. (Guaranteed lowest price may not include free freight) If by chance you find a lower price elsewhere, just let us know and we will BEAT that price.....guaranteed! We will NOT be undersold. Contact us for quantity discounts. And remember, your ladder order includes a free Interactive DVD, no sales tax on orders outside of Idaho, and free freight in the continental United States. What a deal!"

I asked them to price match or get close to what I could get regular price at Costco $199.99, and they refused. (Note: That even if you purchased online membership for $50, it would still be quite a lot less than proladder)

Do not post a fantastic guarantee if you will not honor it. It is deceptive, dishonest and unethical.

I canceled my order and wound up not even buying it elsewhere. (Got a Werner 22 instead).

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