"I wish I could give negative stats! I ordered the set of 4 dandelion faeries in Early July. Not only have O not received them, there is absolutely NO response whenever I contact them! It's extremely difficult to find a contact in the first place . I was so excited to receive these for my garden. And I still wait. With no response whatsoever.What a ripoff."
"Got my laptop from these guys 8 years ago and its still kicking. I gotta pop it open every 2 months to clean it, so its a bit like buying a car and just the fact that it didn't burn itself out like my last laptop makes it worth every penny i put into it. For as long as I've had my current laptop I've been gaming, browsing the net and chatting with people I know via text or VC. I've had to do my own general maintenance which is fine, better that i know the ins and outs my own computer. Plus I don't have to take my laptop to a designated repair shop like with that apple crap. I'm just checking in b/c I'm a little concerned for my current laptop's cooling fans been making noises and I've been having to clean it more frequently and oil it with some wd40. Still tho, Pro-star laptops are a solid choice when your looking for long lasting quality."
"This laptop is great. I was receiving BSOD when I first received the laptop but Prostar paid for shipping both times. My laptop is now BSOD free, 1 year later. Great customer service. "
"I have a oled laptop from Prostar. It is the best laptop. It never fails."
"I have bought laptops from Pro-star since 2017. I have always had a wonderful experience with this company. They very kind and respectful to all customers. Moreover, they will go out of there way to provide you exactly what you are looking for. Wonderful company! Everyone should buy from Pro-Star! "
"Fantastic experience. Good customer service. Rapid order fulfillment. And unbeatable laptop performance for the money."
"Got a brand new high end laptop from them and it overheated and melted motherboard/video card shortly after 1 year(warranty runs out).
Dealing with their 1 person customer support team has been a nightmare, broken english and 1 word replies are standard.
The laptop is built so that the 3 computer repair shops I visited said that they couldn't replace the part so it was required to send it to Prostar themselves. Incredibly inconvenient and if they were out of business(or out of country like my case) I would be totally screwed trying to fix my laptop.
I am currently owed over 200usd for an overnight shipping charge refund as they completely ignored my urgent request and shipped it normal ground shipping, despite pocketing the 240~ next day air shipping charge on my laptop
I have had to ask 3 times now for this refund and still don't have it, despite being told it was no problem.
I would recommend purchasing high end computers from just about anyone else but these guys. I will go back to MSI where I never had any problems"
"I bought my ProStar about 4 years ago and am very pleased with the graphic design and video editing I was able to do with this system.
Now my needs are for more power in the CPU and GPU, so I'm upgrading and future-proofing.
Anyone considering a good graphic design computer that's scaleable to your current abilities and future needs, this is a good company.
Their tech support is excellent!
It was a good investment and R.O.I.
Cliff Olney - Americoups -owner"
"The video is remarkable, the configurations majorly adaptable. The keyboard has a responsive touch which is so much better than the more common flat variety."
"Great performance and reasonable prices "
"I love Prostar. I bought my computer back in 2016, and immediately when it came they called to ask if the item was okay upon arrival. During my 3 years of usage, the hard drive broke (by me accidentally). It was under warranty and the customer service was extremely helpful with diagnosis process and the RMA process, not to mention that they were courteous as hell. I never hesitate to contact them if I had any questions (not that I had much). The laptop is still going strong and if they ever stock the AMD CPU machines in the future when it comes out, I'd buy through Prostar again."
"I purchased the Clevo P950EF through Prostar on Amazon. Unfortunately, Amazon had some issues with the debit card I used and was taking a long time to push everything through. I called Prostar directly, who were very kind and helpful on the phone. They explained why Amazon was taking their time, and that they could do nothing to help the issue - but in the meantime they would prepare the laptop so that once Amazon cleared everything, they would ship out the laptop immediately.
That's what they did, and I must say they were excellent all the way. Excellent enough that I encouraged my brother to purchase a similarly spec'ed P960EF, which he absolutely loves.
Prostar are excellent and I look forward to buying from them again soon."
"It was my first machine and it made me a professional chess player. I was using it to prepare myself and it was a great experience! I will continue to work with you! "
"Through the years have owned and sold many Pro-star laptops each performing above expectations and continuing to service us for many years. We always recommend Pro-star for optimum performance experience. "
"Bought a G752VY in 2015 and it has been a great gaming experience. "