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Verified
1/5

2008-04-25

"I ordered a bunch of mini-dv tapes at a very competitive price. Got e-mail confirmation immediately, then nothing for several days (UPS tracking could not locate the package using the reference as was suggested in the e-mail). Wrote an e-mail asking what's up with my order, got a response (rather quickly to their credit) that it's out of stock and offered to cancel or wait (but no ETA date given). Finally they shipped my order two weeks later, with same UPS ground (I thought sending overnight would be more proper in this situation). So, just proves again -- small store, poor service. Needed the tapes for this Saturday, had to get some from my local brick and mortar instead :(. Stay away. "

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Verified
5/5

2008-04-24

"You guys were great to deal with. I made a mistake on an order and you made it easy to exchange for the right items. I will be doing more business with you.
Thanks,
Ron
"

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Verified
5/5

2008-03-30

"I bought sony premium mini Dv tapes. They arrived quickly and were about the lowest price per tape, somewhere around 2.30 per tape, and that was just with ordering 30 of em. Very good dean, and I'm happy with the order."

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Verified
5/5

2008-03-24

"Got the tapes quick and in great shape. Thank you..."

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Verified
5/5

2008-02-14

"good price and sent right away. good price and sent right away. "

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Verified
5/5

2007-11-16

"Service and shipping are superfast, and prices are excellent! I will almost certainly order from Pro-Tape again.

"S&H" costs are too high, in my opinion, but that's part of buying online. S&H certainly must be factored into the total per-item cost.

I recall that the Pro-Tape site used to have a useful amount of helpful information about the tape products and about choices among them. This information is no longer there, and I miss it.
"

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Verified
5/5

2007-08-09

" Have ordered minidiscs from Pro-Tape for a couple of years. Fast service. Good communication. Lowest prices. 200 JVC 80min discs ($1each) was my last order and they check out okay. Previous orders were for TDK and Sony
discs. This is my first review.
"

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Verified
5/5

2007-07-16

"Great pricing! Good product Selection. Would like to see memorex"

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Verified
5/5

2007-04-21

"This order was a smooth transaction from start
til finish.
It ranks with the best of any online orders
I've placed.
I would gladly do further business with this
seller should I need such an item again.
"

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Verified
5/5

2007-02-09

"Great service and fast delivery, I have recommended Pro-Tape to several of my friends.
"

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Verified
4/5

2007-02-06

"50 characters or more for a comment is ridiculous. I want to click little buttons instead."

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Verified
5/5

2006-11-03

"Quick / Efficient and Cheap / Affordable! I'm very pleased with the service. THANK YOU! :D "

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Verified
5/5

2006-09-19

"Very pleased - great price, quick affordable shipping - will shop with again!"

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Verified
5/5

2006-09-13

"They made a shipping error, but bent over backwards to correct it. Well done."

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Verified
5/5

2006-08-30

"Smooth transaction. Fast shipping. Tapes as advertised. very satisfied."

Detailed Review Benchmark + -
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Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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