"September of 2015 my wife had me research a folding mobile scooter, I checked online we came up with the solax mobility scooter , the cost of the scooter was 2,195. The salesmen Alix told my wife medicare would pay for this scooter but you have to pay cash first which we did. We called medicare and they said they have not heard of this company and they was not in their system.
That`s story number one, the second is the scooter never worked they sent us three lithian batteries over course ten months the scooter still not working. My wife is 78 years old who has had two knee replacements and one hip replacements every time we went to the store or too the doctor my wife could not use this machine because it would not work. Tim the service manger told me too send the scooter back and let him see if he could fix it so we did that , Tim called me back and said it was working fine. My wife said she did not want it back because it never worked the scooter does not have one mile on it because she never got a chance to use it. They told my wife she could not get a refund because it was over thirty days in which it does not say that nowhere in the contract and they have sent no money or scooter and they told our bank they don`t have it! So now we don`t have scooter or money we paid for it!"

"i paid for an electric scooter 20 days ago that was to have been shipped ten days later the tracking number they provided is invalid. when trying to verify the tracking number they reply only by email with the same tracking number which ups freight says does not exist. I believe they have stolen my money and i will never see the scooter. The only accept payment by check. DO NOT PURCHASE FROM THIS COMPANY>>>> "

"We purchased 2 Pride Victory 10 scooters from Progress Mobility, and it was a really easy process.

The price was really low, and the service was 5 star all the way.

Could not be happier.

We had a whole bunch of free accessories given to us too.

Will definitely be back.

Thanks Progress"

"The salesperson at this vendor lied to me. I was told, get a mobility scooter, and you have a no-questions asked return policy. He did NOT tell me there would be a 25% restocking fee. I did not return the device, but it still sits unopened in its box. Buy from someone else. "

"I purchased a brand new EW36 scooter from Progress Mobility. It arrived within 5 days fully assembled and in perfect condition. I was kept up to date regarding tracking and am delighted with my purchase. I was able to get a great deal on the scooter. The customer service was polite and informative. I am very happy. Thank you to all at Progress Mobility. "

"This is second scooter that I have purchased from Progress mobility and again were more than helpful and gave me a great deal. Scooter arrived in 3 days which is fast so I was very happy. I had a technical issue with my first scooter about 6 months ago and they had a engineer out to my home within 72 hours. Very good service and very pleasant to talk to. Also a thank you to Mike for the free accessories he sent me as a returning customer. Greatly appreciated. "

"Progress Mobility is a dishonest company that is only concerned with their bottom line, and are willing to lie about their policies to protect it. They simply drop ship items from a major medical equipment supplier. You would do better ordering at Amazon. Anywhere else would be better than these guys. AVOID! "

"I wouldn't buy from this company again. Very bad experience and the way they made me feel after the purchase was very disrespectful. They lied to me and want me to spend more money to fix their mistake.
"

"DO NOT ORDER FROM THESE PEOPLE
They promised a basket, flag and home warranty with the $5000.00 EV Rider Royale 4 dual Electric Scooter we ordered for mu 89 year old father that lives in assisted living. That was in February. Numerous, numerous phone calls. The person you call is never there, or is in a meeting, in the hospital, doesn't come in until later. The excuses are endless. This is just all about getting the basket/bracket and home warranty that they conveniently listed on the invoice as "additional accessories". We ordered on line for my 89 year old father. The persons I remember talking to are Tim, John, Gary and Henry. They have told us SO many lies and made so many excuses. This has been going on since February 2015 and it's now May 2015. I was told today by Tim that it's not listed on the invoice and if I want one I can buy it but that's the only way we are getting one. I'm sure we don't have the home warranty as promised as they have refused numerous times to send us any information in it. We are told we can just contact them and they will handle it. I believe this is a lie also. These people act like they want to help and are going to, but they are so dishonest when they tell me they will take care of it and they don't. We have made so many calls to them and I'm sure that most people just give up. This is what Progress Mobility hopes you will do.
BUY FROM SOMEONE ELSE!!!! "

"Purchased a Pride Victory 10 scooter for my dad. It was about $400 cheaper with these guys than everyone else that I looked at.

It was delivered for FREE and there was no tax to pay.

VERY happy with the service. Thanks guys.
"