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Product & services pricing
1.27/5
Chance of future purchase:
0.99/5
Shipping & packaging:
1.08/5
Customer service:
0.93/5
Return/Replacement policy:
0.75/5

Verified
1/5

2024-12-28

Home insurance

"Progressive is a complete ripoff like most insurance companies. I’ve never done a claim on my home since I’ve purchased it. However my escrow has been short the last few years dealing with progressive because my premiums continue to increase, which in return raises my mortgage due to the shortage!! It’s a VA loan and me and my wife are both Disabled Veterans. We have zero property tax and even raised our deductibles to the highest possible limit to keep my escrow current, in return the claimed that it cost more to rebuild my home just to make it short again!! Military and Veteran’s stay away"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
1/5

2024-12-27

Don't switch to Progressive

"They canceled us after one claim for shattered windshield with no explanation. Good drivers, excellent credit. Terrible company."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Progressive Shopper
Verified
4/5

2024-12-27

"Straight forward online experience, was a customer for years went with a different policy for a couple years and came back. "


Verified Progressive Shopper
Verified
5/5

2024-12-27

"I am confidant that my experience with Progressive will meet all my expectations."


Verified Progressive Shopper
Verified
4/5

2024-12-27

"Do better with homeowner insurance transitions. Didn’t happen for me. "


Verified Progressive Shopper
Verified
5/5

2024-12-27

"It’s a great company that’s fighting hard for me in a car accident I was in. Showing they appreciate me."


Verified Progressive Shopper
Verified
4/5

2024-12-27

"The price was reasonable, compared to some others. I haven't filed a claim with them that I recall, so I don't know how that would be. "


Verified Progressive Shopper
Verified
5/5

2024-12-27

"The best in the game, I trust this guys"


Verified Progressive Shopper
Verified
5/5

2024-12-27

"they were better a lot of other insurance companies"


Verified Progressive Shopper
Verified
5/5

2024-12-27

"I am very satisfied with the policy."


Verified Progressive Shopper
Verified
5/5

2024-12-27

"Just do happy to find cheaper auto insurance "


Verified Progressive Shopper
Verified
5/5

2024-12-27

"I just started with Progessive but I hope to have a very good experience. I like being a loyal customer and I was with the previous company for more than 10 years and I hope to have more years here, but as I said, I just started, we'll see."


Verified Progressive Shopper
Verified
5/5

2024-12-27

"Just mentioned Progressive when a friend said they were thinking of looking for a different Insurance carrier."


Verified Progressive Shopper
Verified
2/5

2024-12-27

"I did not like all the documents that you required to prove the mileage that I drive. My last insurance company did not have me do that. I am questing my decision to change insurance companies."


Verified Progressive Shopper
Verified
5/5

2024-12-27

"The agent went to bat for me was honest helped out tremendously "