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Full Rating Profile + -

Product & services pricing
1.27/5
Chance of future purchase:
0.99/5
Shipping & packaging:
1.08/5
Customer service:
0.93/5
Return/Replacement policy:
0.75/5

Verified Progressive Shopper
Verified
5/5

2024-12-27

"In my opinion, progressive is the best insurance company you could be with. They have a great program and a good product."


Verified
1/5

2024-12-26

Worst with actual accidents

"Had an accident in which the other party has progressive and they ran into me. It took my claims adjuster Ramiro Rubio, is horrible. Talks WAY TOO MUCH and never listens. Not only does he keep talking, he slow talks about the same thing over and over. Then, he proceeded to say “let me explain again” NO SIR YOU WONT! Why is he allowed on the phones anyway but please teach this guy some listening skills so he can understand what people are trying to say. Needless to say, I’m leaving Progressive. More coverage and half the cost at Liberty Mutual. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Progressive Shopper
Verified
4/5

2024-12-26

"The cost of the policy, though better than most, I wish was more affordable. "


Verified Progressive Shopper
Verified
5/5

2024-12-26

"Me parece un seguro excelente."


Verified Progressive Shopper
Verified
5/5

2024-12-26

"Having Progressive is comforting to me."


Verified Progressive Shopper
Verified
5/5

2024-12-26

"It is efficient and affordable when I needed SR 22 coverage immediately."


Verified Progressive Shopper
Verified
5/5

2024-12-26

"Friendly service was given at the time of purchase. "


Verified Progressive Shopper
Verified
5/5

2024-12-26

"I like the app, makes information easy to find"


Verified Progressive Shopper
Verified
3/5

2024-12-26

"Deberían bajar un poco los precios "


Verified Progressive Shopper
Verified
5/5

2024-12-26

"Very satisfied with Progressive Insurance "


Verified Progressive Shopper
Verified
5/5

2024-12-26

"Switching to Progressive was quick and easy. Looking forward to seeing how much the snapshot app will save me..."


Verified Progressive Shopper
Verified
2/5

2024-12-26

"The price changes. Policy going up in 6 month period with no accidents. "


Verified Progressive Shopper
Verified
3/5

2024-12-26

"quite expensive than I thought of"


Verified Progressive Shopper
Verified
1/5

2024-12-26

"Didn’t care for the cancellation of my policy after accepting 2 payments "


Verified Progressive Shopper
Verified
5/5

2024-12-26

"Progressive is truly the way to go."