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Product & services pricing
0.93/5
Chance of future purchase:
0.70/5
Shipping & packaging:
0.94/5
Customer service:
0.88/5
Return/Replacement policy:
0.79/5

Verified Progressive Shopper
Verified
4/5

2025-02-22

"being a pass customer done see why I have to use the car snapshot again only left you do to price."


Verified Progressive Shopper
Verified
5/5

2025-02-22

"The Progressive website was easy to navigate & understand! "


Verified Progressive Shopper
Verified
5/5

2025-02-22

"I heard about Progressive from a friend. I canceled my prior policy and decided to try them. Progressive saved me over $200 in my policy and the person I spoke with with very sweet and helpful. Thank you Progressive. "


Verified Progressive Shopper
Verified
5/5

2025-02-22

"Progressive was very easy to understand there policy and price was very good "


Verified Progressive Shopper
Verified
5/5

2025-02-22

"Excelente servicio 100 % recomendado.."


Verified Progressive Shopper
Verified
4/5

2025-02-22

"It feels jus like any other insurance policy nothing special "


Verified Progressive Shopper
Verified
5/5

2025-02-22

"Everything has been good so far"


Verified Progressive Shopper
Verified
2/5

2025-02-22

"Changed my loyalty level even though I’ve technically been with progressive for 15 years. Have not done much to fix the situation even though they said it would take 7-10 days. Month later still waiting "


Verified Progressive Shopper
Verified
5/5

2025-02-22

"As promised in your ads, very competitive pricing."


Verified Progressive Shopper
Verified
5/5

2025-02-22

"Very satisfied with my agent and the policy she introduced me to."


Verified Progressive Shopper
Verified
5/5

2025-02-22

"Very easy process and big premium savings"


Verified
1/5

2025-02-21

ABSOLUTELY WORSE INSURANCE

"After 2 years of having progressive they dropped us with no explanation even after trying to charge us for two non drivers who don’t even have their license they have been the worse to deal with and we have no accident no traffic violations nothing and they just dropped us like that "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Progressive Shopper
Verified
3/5

2025-02-21

"Charged me total in advance for the policy and still more to bill me at once later. I have never been late with any payments to Progressive"


Verified Progressive Shopper
Verified
5/5

2025-02-21

"This is how insurance should be. "


Verified Progressive Shopper
Verified
5/5

2025-02-21

"I love progressive I hope they don't go up on their rates like the rest of the insurance do"