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Full Rating Profile + -

Product & services pricing
1.37/5
Chance of future purchase:
1.02/5
Shipping & packaging:
1.19/5
Customer service:
0.87/5
Return/Replacement policy:
0.79/5


Verified Progressive Shopper
Verified
5/5

2024-11-28

"Progressive insurance gives me the comfort and the reliability that they’ll be there if needed."


Verified Progressive Shopper
Verified
5/5

2024-11-28

"Very helpful and I'm satisfied with my plan. Thank you"


Verified Progressive Shopper
Verified
5/5

2024-11-28

"They made the process easy !"


Verified Progressive Shopper
Verified
4/5

2024-11-28

"Price was the reason we made the decision to change but the customer service was pretty good compared to others. "


Verified Progressive Shopper
Verified
4/5

2024-11-28

"Very trusting and affordable "


Verified
1/5

2024-11-27

Horrible

"The quote was different than the monthly payment they increased it while I was out of the country unfortunately I was trying to resolve the issue with their team but it seemed like they were wasting my time just to either get their money or to cancel my policy and send me to the collection ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Verified Progressive Shopper
Verified
4/5

2024-11-27

"i am not quite sure at this point asbout the coverage, but i am learning."


Verified Progressive Shopper
Verified
5/5

2024-11-27

"We are very happen switching to Progressive can't believe how much we saved on our Insurance and how nice everyone was"


Verified Progressive Shopper
Verified
3/5

2024-11-27

"I haven't had to use it yet"


Verified Progressive Shopper
Verified
5/5

2024-11-27

"Citywide Insurance made the search and decision to insure with Progressive to easy to believe. "


Verified Progressive Shopper
Verified
5/5

2024-11-27

"I’m very pleased with Progressive and how I was treated and the fees charged for home and Auto "


Verified Progressive Shopper
Verified
5/5

2024-11-27

"Don’t have a long experience or a claim so everything has been fine."


Verified Progressive Shopper
Verified
5/5

2024-11-27

"Thank You, very easy to work with, I haven't seen that in large companies. Usually your just a number and with Progressive insurance it seems like your more."


Verified Progressive Shopper
Verified
4/5

2024-11-27

"Progressive has a competitive price, but always check every facet of the policy to avoid unpleasant surprises."


Verified Progressive Shopper
Verified
5/5

2024-11-27

"Overall, great experience "