"Very satisfied with their professional and personal service. "

"Only thing different they could do would be given to me for free"

"Satisfied with saving on my rate! Progressive made it easy to cancel my old policy with no contact from me. I should have changed to progressive sooner. I used snap shot and waiting to see if it will be good for me. Its not clear how many events may cause an increase or discount on rate in six months, just says what will effect it."

"Provide better than liability insurance for customers paying"

"Keep it up, do not change anything. "

"I don't know how to login any or even what coverage I even have"

"It has been great insurance so far and I haven't had any issues yet and Ric Whitney was very helpful when I was applying for the insurance."

"This is my first insurance with progressive, and so far is great!!!"

"Girl I spoke to went out of her way to help me which was all I could hope for."

"The customer service is very good and polite and very respectful person "

"Do not insure your car with progressive insurance! Worst insurance company ever. They won’t help you but is quick to take your money every month. Ask for private and unnecessary information to try supporting your claim that shouldn’t have anything to do with your car and it being insured. Agents are not sympathetic to your situation and are very nonchalant. Management is also horrible and they all work together to try not paying for things that you rightful deserve when you are paying this service every month. Never ever insure your car with them! Worst decision ever!!! "

"I was very pleased and happy with my agent Kevin Hyatt. "

"I’m a new customer and I haven’t had any problems so far "

"Terrible Auto insurance I recommend do not go with progressive "

"I was a customer of Progressive home, but decided to switch to State Farm for a massive discount. I canceled my progressive auto/home policies and though they claim to have sent me a homeowners refund, I didn’t receive it.
I called customer service to notify them and they obviously didn’t want to help me, stating that I probably threw it away because it looks like an unmarked, solicitor letter. (Why?)
So I asked the call to be escalated, that person wouldn’t help, I asked to be escalated again and never got a call back. So I call a few days later and again, spoke with 3 people, no help again"