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Full Rating Profile + -

Product & services pricing
1.29/5
Chance of future purchase:
1.00/5
Shipping & packaging:
1.09/5
Customer service:
0.90/5
Return/Replacement policy:
0.76/5


Verified Progressive Shopper
Verified
5/5

2025-01-02

"Thank you to my rep over the phone that made the process so much better."


Verified Progressive Shopper
Verified
5/5

2025-01-02

"All good no issues to report thank you"


Verified Progressive Shopper
Verified
5/5

2025-01-02

"This was easy, thank you. I will tell my friends "


Verified Progressive Shopper
Verified
5/5

2025-01-01

"Reliable at a better price and service"


Verified Progressive Shopper
Verified
5/5

2025-01-01

"I've heard many good comments about progressive and now i see for myself I would highly recommend them to friends and family "


Verified Progressive Shopper
Verified
5/5

2025-01-01

"I believe about your company and I will have friends come with you…"


Verified Progressive Shopper
Verified
5/5

2025-01-01

"Very easy process happy with the results. Recommend to a friend."


Verified
1/5

2025-01-01

Worst insurance I’ve ever had

"Shady company. Fiancé was driving my vehicle to which she got into an accident in. Turns out what was explained as an “excluded” driver to me was completely incorrect. I told them the only car she couldn’t physically drive was my Camaro due to it being a standard. They made it seem like they excluded her from 1 vehicle not all of them. Now car is totaled and of course they’re not paying. Absolute garbage company. I dropped them immediately and went to Allstate effective in a couple days who also is only 100 dollars more while adding another driver and vehicle."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Progressive Shopper
Verified
3/5

2025-01-01

"App is confusing, I don’t know how to change the status if I’m a passenger & I am getting graded on others driving since I have the app on my phone "


Verified Progressive Shopper
Verified
5/5

2025-01-01

"Very nice and professional "


Verified Progressive Shopper
Verified
5/5

2025-01-01

"Purchasing insurance from progressive was very easy and I saved $500 on six months it’s still High for the little bit I drive but better than what I was paying"


Verified Progressive Shopper
Verified
4/5

2025-01-01

"Feel it’s a cost effective optikn"


Verified Progressive Shopper
Verified
4/5

2025-01-01

"It’s very good company and I trust it them because they help me"


Verified Progressive Shopper
Verified
5/5

2025-01-01

"This was so easy to apply and I am saving 200.00 a month "


Verified
1/5

2025-01-01

965505770

"Terrible insurance read the fine print, they will avoid trying to cover anything."