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Full Rating Profile + -

Product & services pricing
1.28/5
Chance of future purchase:
1.00/5
Shipping & packaging:
1.09/5
Customer service:
0.90/5
Return/Replacement policy:
0.76/5

Verified Progressive Shopper
Verified
4/5

2024-12-30

"Again I requested as you offered to cancel my geico and it never happened "


Verified Progressive Shopper
Verified
5/5

2024-12-30

"I’m very satisfied customer service is very reliable and really understand a Customer "


Verified
1/5

2024-12-30

Worst Insurance company every!!!!!!!

"Progressive is horrible and they are lacking big time in customer service and 99% of the employees don’t know how to help you. There policies **** for underwriting and just in general, they make you feel as though they are not there to help you and wonder if your coverage will be any good. Even if the are the cheapest it not worth being treated so badly. I would spend more money elsewhere for better service. Again Progressive is the worst and does not care about its customers. Spend you money elsewhere. I hate this company with a passion and will not ever recommend to anyone!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Progressive Shopper
Verified
5/5

2024-12-30

"Rates were reasonable. Customer service was very helpful. Service was thorough and professional. "


Verified Progressive Shopper
Verified
2/5

2024-12-30

"Progressive did not create the relationship I thought I would have received becoming a new customer. Robert Duvenary"


Verified Progressive Shopper
Verified
5/5

2024-12-30

"I appreciated the honesty and the price that I was given."


Verified Progressive Shopper
Verified
5/5

2024-12-30

"Keep being progressive with car insurance and rights. "


Verified Progressive Shopper
Verified
5/5

2024-12-30

"A very easy company to deal with "


Verified Progressive Shopper
Verified
5/5

2024-12-30

"Processing a claim was quick and easy Good service from Progressive"


Verified Progressive Shopper
Verified
5/5

2024-12-30

"Provided same coverage for much less money."


Verified Progressive Shopper
Verified
3/5

2024-12-30

"I am a new customer and haven't had a problem arise so I'm hoping I can count on them "


Verified Progressive Shopper
Verified
5/5

2024-12-30

"I am completely satisfied with my choices"


Verified Progressive Shopper
Verified
1/5

2024-12-30

"I am 100percent unhappy with you!"


Verified Progressive Shopper
Verified
5/5

2024-12-30

"The agency I used chose Progressive and I understand why. I am very pleased."


Verified Progressive Shopper
Verified
4/5

2024-12-30

"Couldn't answer my question on"