"While searching for a dealer to sell me a specific Mitsubishi projector, I came across the ProjectorUSA site. They had the best price by far, and reasonable shipping rates. After checking ResellerRatings and the various computer and AV forums, I couldn't find anyone with any experience with this company. I decided to give it a try anyhow, figuring that if worse came to worse, the credit card would protect me. Well, my paranoia was completely unfounded. I placed the order on Monday and had the projector in my hands on Friday. Every email during the course of the order was met with a reply within ten or fifteen minutes. By the way, the only reason for any after the order emails was that Mitsubishi had a system glitch the day of the order, and wasn't able to provide a tracking number for the order...We thought it had shipped UPS, when in fact it had shipped FedEx (the projector was drop shipped from Mitsubishi, not a stock item)."