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Chance of future purchase:
0.00/5
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-24

"They did great. Everything came as expected. I would use these guys again!"


Verified
5/5

2014-04-24

"The price was very reasonable and shipping was fast. Recommended"


Verified
5/5

2014-04-24

"Sales rep was very knowledgable and provided me great information in making my purchase decision. I would highly recommend this company to a friend "


Verified
4/5

2014-04-24

"Happy with the product, however was not that convinced with the support executive handled my order."


Verified
5/5

2014-04-24

"Great service and great product! We are pleased!"

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Product Returns/Refunds/Exchanges
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Verified
4/5

2014-04-24

"I have purchased many products and replacement lamps from them over the past few years. Overall things have gone fairly smooth with a couple of exceptions. In one case I was shipped the wrong focal length set of lenses, but it was handled in a professional manner. Recently, I had a lamp exchange due to a replacement that malfunctioned , that I needed to fix immediately for a church. P.P. did not have an immediate replacement and I had to purchase an O.E.M. Lamp to solve the problem, leaving me to pay the difference for my customer. Because of this, and the fact it took almost a month for my refund for the lamp I returned the same week, I am giving them a 4 star rating. It seems your customer service and return section is not well staffed enough to handle issues in a fast capacity, as the person I needed to speak with was seemingly out or busy most of the time, but your sales staff, is available fairly quickly if I need some information."


Verified
5/5

2014-04-24

"Great people, great service. "


Verified
5/5

2014-04-24

"I called projector people at the recommendation of my brother, who has been a long-time customer. He emphasized the quality of the service and technical assistance of the salespersons as the primary reason for suggesting them. This means something to me as I have known him a long time and he is very hard to please!"


Verified
5/5

2014-04-24

"Great price, knowledgable staff, FREE shipping!"


Verified
5/5

2014-04-24

"very helpful, gave good advice and the product came quickly"


Verified
5/5

2014-04-24

"Good pricing, timely delivery."


Verified
5/5

2014-04-24

"Great staff. Kirk spent extra time answering all my questions.. before i had made the purchase. This is the second projector Ive purchased from them. Pros"


Verified
5/5

2014-04-24

"The sales man was very knowledgeable and not pushy.
It was easy doing business with them.
"


Verified
3/5

2014-04-24

"They were very helpful in identifying what we needed. They got it right to us. The only problem we had was their failure to follow through on our request to return the mount. We ordered a mount at the same time we ordered the projector with the understanding that we could return it if we did not need it. We ordered the mount just to be safe in case our old mount would not work with the new projector. Once the projector arrived and we saw that our old mount would work, I called them for a return authorization. It has been six weeks and we are still waiting."


Verified
5/5

2014-04-24

"After poor results from a competitor (weeks to get replacement bulb, eventually receiving the wrong part, went to Projector People and got the write part within a few days. Excellent service, with follow-up. Extremely satisfied."