"I would buy from them again and recommend them to others."
"Very prompt and fast delivery !"
"The service and product were great!"
"Order product and received in a timely fashion.
Only complaint I had was the directions my emergency lights came with.
They were dummy instructions lol so I figured ok easy as pie. Hooked them up and plugged them in and saw the red status light but lights wouldn't turn on.
Directions said can take up to 24 hours for full effectiveness for lights to be fully charged. waited 2 days before taking apart and having an electrician look at. he looked at the directions and said hmm not much there. he then looked at the light itself and starting following wires and what went to what. he took one off and said this one wasn't going to anything so don't need it. then he actually had to unplug something inside of unit and plug it in a different spot then woohoo it worked. I said where did it say I had to do this in the instructions and he said umm it didn't.
But works now and process of ordering and receiving was nice and easy."
"I was very happy with the quick filling and shipping of my order. "
"Good lights at a good price. Friendly service. I had one go bad. I called and they sent me a new one. "
"Customer Service and Tech Support has been outstanding."
"Quick and efficient service at a low price."
"Their customer support while I was trying to figure out what to order for a kitchen re-do was great! The prices were certainly better than I could have gotten in any store and I will wait and see how fast the merchandise takes to get to me."
" had what I wanted and shipping was very fast. If there was any down side it was that shipping was high. I have since found sites that offer free shipping for the quantity that i ordered. the product is not the same exact lite however."
"Item was accurately described in the online catalog. Price was quite reasonable as was the shipping cost. Delivery schedule was quite acceptable. Item was adequately packaged, well protected without going overboard on packaging."
"Excellent customer service and very quick shipping. A great online store."
"I have used Prolighting several times now. Shipping is fast ! Prices are very competitive! Service is excellent, I needed help in ballast matching and they were super nice and they surely know their stuff! Awesome company"
"This is a good site with a great selection and good info for it's product offerings.
However the delivery estimate/in-stock status is not even close to correct. They said ships in 2-3 days for all of the items I ordered and they didn't even ship until a week after the order was placed. Same thing happened for my next order so I just cancelled that, ordered the product I was after off of amazon froma 3rd party and had this order delivered before my delayed prolighting order was even shipped. Basically prolightings turnaround is way too slow and inaccurately posted on the webpage."
"My rating is for action, not perfection. Trying to get new metal halide lamps for my barn light...was trying. "Replacement" is the key word I was not using for this search. But ProLighting stuck with me and I returned the wrong lamps (still need the credit) and soon got the right one and it is working. Such action for the smallest customer should mean something to larger customers."