"The dress that we bought for my daughter is beautiful! The flowers are gorgeous and it fit her great! We did run into a few problems. The zipper kept getting stuck at the seam where the skirt met the bodice. We had to get the zipper replaced because the teeth got damaged. Also the dresses as too long every time we order them. We have ordered dresses for both my daughters and they are 5'1" and 5'4" and the dresses always have to be hemmed, causing and extra cost. I would like for them to be shorter, not made for a 5'9" girl."
"We have shopped at Prom Girl for several special occasions, and we have never been disappointed. "
"Great price, came exactly as pictured and within five days (international)"
"Ordered my daughter's prom dress in April and when the dress arrived, the measurements were totally wrong. We measured my daughter and ordered her dress accordingly to there measurements. We ordered a medium which started was a 36" bust line. But what we received was a 32" bust line. I emailed them within a week after trying on the dress and told them the situation. I did not have time to exchange being that her prom was only a month away so I had my seamstress make the alterations. Prom Girl asked for a letter explaining what she had to do and cost. Prom Girl and I settled for a partial refund of my cost to fix. After not receiving anything, I contacted them back inquiring. They them decide that they would only give me a coupon for the amount towards another purchase since it was past 60 days. They never said anything about a time frame before and now they are refusing to give me my partial refund to fix what they sent. Why would I order again from a place that sent me an incorrect dress that I ordered? Nice job of taking care of their customers. A complaint is being filled with the BBB."
"I have bought several dresses from prom girl over the years and I have never been dissapointed. The first dress I ordered was WAY too big so I ended up sending it back for one size smaller, which still ended up being too big. They were so helpful in making these exchanges easy and FAST! I got the correct size dress in plenty of time for my event! Reasonabally priced and great quality of dresses! Highly recommended :)"
"Dress was delivered earlier than expected and looks exactly as the photos given. Fits true to as the size chart said it would as well. Wonderful experience, overall!"
"My dress was perfect! Will definitely be purchasing from this website again! "
"The dress came in 5 days and it was beautiful. It fit fantastic on my body and the quality was amazing. For sure I will be ordering from this site again.
Thanks for making my night special."
"It's a beautiful dress, but....the dress is not as described on the website. They sent a label for the return and I was told that I would be charged a "restocking fee" THAT is ridiculous. I will DEFINITELY rethink before purchasing from PromGirl again. "
"Fit Perfectly and I love it!"
"The dress was excellent quality and we received it in the mail within a few days of placing the order. We were very pleased! Thank you!"
"first time customers, my daughter loved her dress and the way it came packaged was very impressive."
"Better than the photo . Excellent quality sequins and great fit . "
"I ordered a dress from PromGirl and it arrived on my doorstep about two days later! The dress is true to size and it is absolutely beautiful. Totally worth the money I paid for it. The fact that they had this shipped to me in such a short amount of time made me extremely satisfied with the company and made me want to purchase more from them! Overall I am so happy with my purchase and how fast I got it! "
"First time ever ordering, and it turned out great. Will be ordering again for prom. "