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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2014-04-28

"Great shipping. Good prices."


Verified
2/5

2014-04-28

"I specifically requested and paid for rush charges - My charger was delivered 4 days late! Very disappointing. Realistic expectations on shipment/delivery would have been appreciated before I incurred "rush" charges. "


Verified
5/5

2014-04-28

"Prontocharger delivered my charger quickly"


Verified
2/5

2014-04-28

"I'm satisfied with the customer service but not with the charger itself. Long story short, the charger only works intermittently at best with the ASUS laptop."

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Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-04-28

"Will order again if I need their services."


Verified
2/5

2014-04-28

"The website boasts same day shipping on all orders. I paid an additional 10.00 to have my order expedited. Several days went by and I did not receive my order, and in addition I received no communication or correspondence from Prontocharger as to why. When I finally emailed Prontocharger as to the status of my order and why I haven't received it, I received a response that my item was currently unavailable and placed on back order. If I had known that or had been told that during the initial order placement I would have gone elsewhere because I needed the item pronto and even paid extra for 2-3 days delivery. I finally received the item almost 10 (business) days after I placed the initial order but I still haven't received the expedition fee refund as promised. "


Verified
5/5

2014-04-28

"Product came quickly and worked perfectly. A easy process and great product."


Verified
5/5

2014-04-28

"Perfect transaction! I am happy with the product and the service."


Verified
5/5

2014-04-28

"Quick shipping, nice charger, would buy from again. Thanks"


Verified
5/5

2014-04-28

"I was given the correct item number & I received my item very quickly"


Verified
1/5

2014-04-28

"Never came and no call, no word, zero..."


Verified
2/5

2014-04-28

"Paid extra to have item delivered in 2-3 days. Was sent in 6 days. Have been told will get a refund. Have not seen it yet."


Verified
1/5

2014-04-28

"Yes, I was very dissatisfied with my purchase. Pronto displayed a charger on the website which I ordered but that was not the charger I received. I consider that false advertisement and besides that the charger was not the right wattage for my computer therefore leaving error messages at every login. But on a positive note I had no trouble returning the charger. They were very nice and prompt about returning the item. I did appreciate that."


Verified
5/5

2014-04-28

"Arrived timely; works great. "


Verified
5/5

2014-04-28

"Easy to fin what I needed. Fast service."