"Thank you very much for the service. Chris served me with the best attitude. Very good product quality
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"Great store, needed some last-minute cables for a gig, they were super helpful"
"Super happy with the setup work on my new guitar, great work Chris and team!"
"Great selection, every greater assistance. Bought a beautiful guitar for our son & will be back for another soon."
"Highly recommended! Best selection of ukuleles in town. Service was very friendly and proficient. Thank you"
"Great staff! Very patient and knowledgeable. They take the time to make sure you're happy with your purchase. And pride in customer service. I'm more than happy to spend my money at Pro Sound Gear. Thanks, guys!"
"I have purchased four banjos and two ukes from Pro Sound Gear. The service is professional and informative. Pro Sound Gear is my go-to musical instrument shop when I am visiting my parents in south Florida. Hands down!!
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"Well this is an amazing store with fantastic people, a great environment amazing instrument selections, and a great shop."
" I was blown away by how helpful every member of the staff was, they were also attentive to my playing style and treat the instruments like newborn babies. I’m definitely going back and want to get one of their really nice banjos.
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"This place is knowledgeable, efficient, and provides good value for renting instruments for students. Despite being slammed at the beginning of each school year, they seem to have plenty of instruments.
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"I'm very satisfied with the Prosoundgear that I ordered. I received my order on time and in tact. Looks great, sounds better, nice and simple controls for a beginner."
"They state that items are "in stock and ready to ship". After you completed the payment, you discover that "unfortunately" the product is sold out.
This is the kind of people I would love to see out of business.
Their customer service is also incompetent and very, very rude."
"Placed order. Received incomplete order. Requested information and was told 1/2 the order was not available - out of stock. Why was it advertised on the webpage. Terrible customer support that's farmed out to a call center. Good luck getting your problem solved or a clear answer. Unintelligible nonsense - DO NOT USE THIS COMPANY!!!"
"Stay far away. I ordered A $1000 item. The charge had already cleared my credit card. Then I get an email that the order was placed on hold for verification purposes. They wanted me to send a copy of my drivers license and credit card before they could ship the order. I dont think so. You lost a customer and a $1000 order! Order from zZounds.com I always order from them without issues. I thought I would try this company because they had a demo model. BIG MISTAKE! Go elsewhere."
"Do NOT listen to the reviews on "verified-reviews". They're all a scam. I published a review on that page and it was removed after 3 days. VERY SHADY business. I was being honest (gave them 3 stars). Their packaging was poor - (they shipped a $500 item inside bubble wrap) / the edges of the box were banged up... and the item came with a scratch. I didn't even give them a 1-star because I was being honest. Immediately, after 3 days, I receive an email saying my review was "declined"... Here come the 1-stars. Super shady. How do you decline a review? They even responded to my review!"