"The modification tools can be challenging at times. But once I got used to them, I like them. It's easy to get lost in the endless options/ ways to do things."
"Great experience with customer service personnel."
“Thank you, Richard! It is our pleasure to work with great customers like you.”
"Get service for a quick postcard into a farmed area."
“Consistency is the key! Good luck - we're pulling for you! ”
"Great job! Ordered my postcards and within the week they went out. Very efficient! Thank you! "
“We are glad you found our service efficient. Your postcards looked great and thank you for your order!”
"The postcards I ordered came out beautiful and arrived on time. I will definitely use this company for future marketing materials."
“We are so happy to hear that you are happy with our service. We appreciate your business and we thank you for your St. Jude's donation also!”
"Prospects plus has a canned response for whenever someone complains of smudged postcards. That fact alone should tell you that this is a problem. Not all postcards have smudges. How are these other companies doing it but Prospects Plus cannot? "
“Our customer service team has reached out to you to resolve this issue for you. We continue to work with the United States Postal Service to minimize sorting damage to our postcards. ”
"Customer service was great and our postcards turned out very nice."
“The Neighborhood Update postcards area great way to let homeowners in your selected area know about recent activity. Future clients tend to hold on to that kind of relevant information. Thank you for your order! ”
"Your site offers lots of real estate postcard options; however sometimes it is difficult to manipulate the fields to accommodate our needs. It would be nice for repeat customers to have their information saved, so you don't have to retype standard information. The quality of the postcards are great, and they are processed and sent in an efficient manner."
“Hi Mark, most of your info. should pull onto each template from your profile. We are happy to check your account to make sure everything is in the profile and a member of our customer service team is also reaching out to via telephone to see if re-ordering and editing your postcards might be a bit faster. We are happy to go over any tips with you to make the ordering process fast and easy. Thank you.”
"Only negative was the photo was dark.
"
“The uploaded agent photo is a little dark. A member of our customer service team has reached out to you to resolve the issue and we have also taken the liberty of editing your photo to lighten it a bit for you. We have uploaded the edited photo to your account Image Library. We want to make sure you are happy with your order. ”
"Thank you so much for the sample package! So many great ideas, and QUALITY work! I will definitely be working with you guys as I build my real estate business. "
“Great to hear you received our sample pack. We like to show our new customers examples of a little of everything we do and offer you ideas as to how to make your marketing work!”
"Great quality and fast shipping. Will use again! "
“Your postcards looked great! The content postcards you ordered are such a nice size and offer information that your prospects will want to hold on to. We appreciate your choosing us as your marketing partner. ”
"I had a great experience thanks to the online chats that were extraordinarily helpful "
“We recognize that busy agents sometimes need help...and quickly while working on our site. We are always happy to assist you. Thank you for your order!”
"The postacards were delivered so fast, less than a week, it was unbelievable. Tracking allowed me to know exactly when my clients were receiving the cards, so I could follow up with them. I've used other services and it would take up to 3 weeks. Quality of the cards was good also. Thank you"
“Great to hear that you were pleased. Our customers really like to be able to view the tracking of the orders. It takes the guesswork out of when your postcards are hitting the area. ”
"Postcards look great, priced fairly and delivered in a timely fashion. I love the confirmation/tracking system. All around very happy with this company."
“Good to hear that our ordering process went smoothly for you. We know how important it is for agents to feel confident that their postcards arrive on time. ”
"Great to do business with. Easy to use website. Quick mailing of post cards."
“Easy and fast...and high quality. That is our goal. Thank you for your order!”
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:
“Looks like you got the hang of it pretty quickly. Your cards looked wonderful! Your custom edits to our template made your postcards look like a professional custom design. If you ever need assistance with any of the editing just give us call or hit our online chat and we will be happy to help! Thank you for your order. ”