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Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.28/5
Customer service:
4.35/5
Return/Replacement policy:
4.18/5

Verified
5/5

2017-03-06

A true team of professionals!!

"I remember my first order with Prospect Plus was not the best experience for me and when I called I was so surprised to see their openess to find a solution and make sure I am satisfied. I remember saying in my mind that I will never place another order with them, but after seeing how they solve my issue and how prompt they were in making sure all is ok, I tried them again. I am probably a customer for life, I recommend them to everybody! Reallly a team of professionals! "


Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for your candor and your resilience! We appreciate your giving us a chance to show you the kind of support, service and quality tools we can provide. ”


Verified
5/5

2017-03-05

Effortless prospecting

"Affordable,quick, efficient, professional, and quality material that any business person would be proud to put their name on!!!!!!!"


Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Awesome - thank you so much! ”


Verified
4/5

2017-03-03

Spell check....?

"I love the way everything works , but would love to see a spell check feture . Even if something has an odd spelling and does not need to be changed, it would be great for those times when an agent is rushing and just missing a small thing in the proof.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“That is something we're working on - thank you for your business and taking the time to share. ”


Verified
5/5

2017-03-02

Love These Door Hangers!

"Just got my order and am very pleased with the door hangers! Thanks!"


Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Terrific! Good luck with that farm area. We wish you lots of listings!


Verified
5/5

2017-03-02

Great email communication, however ...

"3 orders, mailed by them and I have yet to receive a sample of any of the 3. Their product looks good online, is easy to order, they are great at email communication and tracking, just lacking in making sure I got sample(s). It is hard to give them any more stars without seeing the product.

Company response was great! Thank you so much!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you so much for sharing your experience. We hope we've resolved the issue to your satisfaction, and appreciate your taking the time to re-rate us and allow us to work with you on this matter. We wish you every success! ”


Verified
4/5

2017-03-02

Great Product, Great Service

"I had a problem with one of my monthly mailings, my rep called me immediately and got it taken care of that day. Excellent communication and was very happy with her service. The printing service is excellent quality. I highly recommend ProspectPlus. If it wasn't for the having the issue to begin with I would given them 5 stars. Their customer service deserves 5 stars!"


Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Awesome - thank you so much for sharing your experience. Your satisfaction is a top priority. ”


Verified
4/5

2017-03-02

Good product, but frustrating direct mailing

"rejected addresses with no explanation why they were rejected."


Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Please contact our support team at 866.405.3638 for more information. We do run all addresses through a verification process for the customer's sake. We're happy to speak with you. ”


Verified
5/5

2017-03-02

"So easy to input my information to have professional marketing materials that were delivered to my marketing area within days. "


Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Wonderful - that's the goal! Happy listing! ”


Verified
5/5

2017-03-01

"Postcards went out quickly and looked great. "


Rep reply posted 2017-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thanks so much! ”


Verified
4/5

2017-02-28

Very Easy To Send

"The cards I chose were easy to re-send to another neighborhood. However, the two cards that I saw were scratched on the front artwork."


Rep reply posted 2017-03-01
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Sorry to hear the copies you had were scratched. Unfortunately we see that from time to time with damage from postal machines. Please call our support team to learn more at 866.405.3638. Thank you for your business - your satisfaction is important to us. ”


Verified
5/5

2017-02-28

Great company to work with!

"Definitely will be coming back!"


Rep reply posted 2017-03-01
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thanks so much - we appreciate your business!”


Verified
5/5

2017-02-26

"Just what I wanted! Very fast!"


Rep reply posted 2017-02-28
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you so much! Happy Listing!”


Verified
5/5

2017-02-23

Great company!

"We have used Prospects Plus now for a couple of years and have been very satisfied with their product."


Rep reply posted 2017-03-01
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for your kind words and for trusting us with your marketing needs!”


Verified
5/5

2017-02-23

Excellent Service and Products!

"Excellent Customer Service. The finished product looked better than I expected. I'm very happy with Prospects Plus and will use them again."


Rep reply posted 2017-02-23
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you so much!”


Verified
5/5

2017-02-19

RI Customer

"Thank you for helping me start my real estate career "


Rep reply posted 2017-02-23
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“You're welcome! Thanks for letting us be part of your journey! Wishing you every success! ”