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Product & services pricing
3.86/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.28/5
Customer service:
4.35/5
Return/Replacement policy:
4.18/5

Verified
5/5

2023-03-22

Very Easy to work with

"My postcards were professional, and I enjoyed you mailed them for me."

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Verified
4/5

2019-02-27

*Revision to The postcard was not a standard size - Way too small

"* This is a revised version of my review below.
I stick to the size issue but their customer service is outstanding. I received a call immediately after this review posted and they were very good about standing by their product and helping me with the issue I had with it. As I said I did love the design and the shipping I just have to change which size I send out. Now that I know that I will use them again.
When I ordered the postcard I liked the design and thought it was a standard size but when it was received it was way too small. It was not standard and made it hard to read. I have mailed postcards through other companies and their standard sizes were bigger for the same price. I actually went with Prospect Plus because I liked this particular design not knowing that it would be sent out in this size. I saw the word “standard” and thought it was the same size as all of the others. Because of that I paid way too much for less. A waste of money because you need a magnifying glass to read them.
"

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Rep reply posted 2019-03-04
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We thank you for your patience and for allowing us to assist you. We are so happy to hear that Gina was able to help you get your order completed. We always appreciate our customer's input and we are working hard on improvements for our clients. ”


Verified
5/5

2023-03-20

Takes the Management out of Direct Mail

"Prospects Plus jas a variety of direct mail and marketing content and helps me look like the local expert. Personal7zing the content is easy and they do a great gob of communicating through the process. "

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Rep reply posted 2023-03-21
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We love to hear our customers say that our marketing materials and content help to position them as local neighborhood experts. We know how busy our customers are and we want to make it easy for you to shine! Thank you for your orders and for taking the time to review us. ”


Verified
5/5

2023-03-20

Very satisfied

"Everything went great with my order! "

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Rep reply posted 2023-03-21
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for choosing us for your Just Listed postcard order. Congratulations on your listing and we look forward to working with you again on your next one!”


Verified
5/5

2023-03-20

Made co-branding easy!

"I looked and the perfect verbiage was there to fit our needs, C0-branding became so easy."

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Rep reply posted 2023-03-21
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Great to hear! We offer postcard backs that are templated to feature co-branding to make things a bit easier for you. Also, all our marketing pieces are fully editable so that you can achieve the right marketing message and look to best suit your needs. We look forward to working with you again in the future. ”


Verified
5/5

2023-03-20

Fast shipping & Great quality

"Fast shipping & Great quality! Thanks again!!"

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Rep reply posted 2023-03-21
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for your mailed postcard order for our First Time Homebuyers Series. They are a great way to reach out to those renting and interested in buying. We are happy to hear you were pleased with your order. ”


Verified
5/5

2023-03-20

Everything went out very quickly!

"My postcards were mailed out in a week of the order. "


Rep reply posted 2023-03-21
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Our turnaround time on postcard mailing is one business day to get them into the mail stream for delivery. We appreciate that it is important to our customers to get your marketing messages out in a timely fashion. Thank you for your order and for your feedback. We look forward to continuing to serve your real estate marketing needs. ”


Verified
5/5

2023-03-16

Post Card review

"Very easy to use , great quality and great customer service!!! "

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Verified
5/5

2023-03-15

Need more Listing!

"Awesome company and products!"

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Verified
5/5

2023-03-14

Continuing to order!

"Great experience. Website is easy to use and order. Great templates that can be customized. Ships fast with great communication. Beautiful q"

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Verified
5/5

2023-03-07

Just as I ordered

"Great customer service. Reached out to ensure accuracy twice. Runs circles around FedEx office. "


Verified
5/5

2023-03-06

So helpful always!

"As usual, the pictures I uploaded were blurry. Always my fault, but always someone on the other end to fix it for me. I worked with Nolan this time and he was able to help me get the right pictures. He was so patient and helpful. I was recommended to this company when I first started in Real Estate and I have referred several of my friends since then. I cannot thank you enough for all the help!"

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Rep reply posted 2023-03-21
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We are so pleased to hear that Nolan was able to assist you with your Just Sold postcard order. It is always our pleasure to assist you. We very much appreciate your business and your referring us to your friends. We look forward to working with you again soon. ”


Verified
5/5

2023-03-04

Excellent Customer Service

"Prospect Plus exceeds in quality, support and excellent customer service with your order if you have an issue! HIGHLY recommend "

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Rep reply posted 2023-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“That is so wonderful to hear, thank you! We appreciate you choosing us for your property marketing postcards, Open House, and Coming Soon Listing mailed postcards. It is our pleasure to assist you and we look forward to working with you again soon.


Verified
1/5

2023-03-04

Horrible user experience

"Decided to give it a try and it was absolutely terrible. Not intuitive, not user friendly at all!"

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Rep reply posted 2023-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We are sorry to hear you had difficulty with our website. Our customer support team is happy to assist any customer with the use of our website if you would like us to do so. Your order was canceled and refunded.”


Verified
5/5

2023-03-02

Exactly as I asked and more quickly than expected!

"Process was simple, program walked me through it seamlessly, plus they were delivered even more quickly that I expected. Highly satisfied. "

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Rep reply posted 2023-03-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“That is great to hear. We love to hear our customers say they found our site easy to navigate. We appreciate your business and look forward to continuing to serve your real estate marketing needs. ”