"Very satisfied! I’ll definitely order from here again. "
"Will definitely use again! Love the glossy, thick quality of the postcards and how quickly they shipped. "
"I added mortgage origination to my business this year and prospect cards have led to three transactions so far "
"They took away the code discount for postcards "
“In an attempt to keep our pricing affordable we, unfortunately, can't discount all orders. We do, however, continue to offer discounts on various featured products on our website and we change that up from time to time. Additionally, we email and mail gift card promotional specials to our loyal clients as well. Keep an eye out for our emails and postcard mailings for further savings.”
"My first experience wasn't spectacular. There were issues setting up account so I called the help number. The rep tried to work through it with me but it would not work on there end either so they forwarded the info and assured me I would receive a call later. A week and a half went by before I called back.
With this more recent experience I considered a farming campaign. You are required to purchase the list first - still not sure why that's the order - and after paying for the list you can select a campaign. The problem is, the list is based on a circle spanning out from a central address. Now, I don't want to waste postage on 70% of the 669 people on the list who have been living in their home for less than three years because there is no point. But I didn't see a way to adjust the search parameters when selecting a list. I want to have some latitude in how my list is generated instead of paying for every homeowner in a given radius. We have direct mail for that. For a specific campaign an agent wants to fine-tune the list to those people we actually have a shot at, and that is still knowing that 99% of our postcards will hit the wastebasket with the remainder of the junk mail.
So nothing really bad against Prospect Plus, but I can't see using them for anything other than as an alternative to other postcard producers depending on who has a coupon code or special when I want to order something to mail myself."
“Our customer support team is reaching out to you to discuss your experience. There are multiple options in either building or uploading a mailing list of your own on our website including for campaigns. We will however be happy to refund the mailing list you purchased from us if you are not pleased with it.”
"Knowledgeable and helpful without being a pushy sales person. "
"Received my item on time! Looking forward to the possibility of more closings!"
"Had a mishap with an order, customer service was quick to reach out after a bad review and offered to fix the situation and even more. Due to this treatment I am changing from 1 star to 5."
“Our customer service manager has reached out to you to discuss this matter. WE do not require any customer to purchase or use our mailing list. We sell mailings lists as a convenience to our customers to assist them in making their marketing an easy and seamless process. Our customers certainly have the option of uploading and using their own mailing lists on our website and there is no charge for the mailing list to do so. However, if our customers choose to purchase a mailing list there is an additional charge for that of .07 per record and that does not include a mailing. That charge would be for the mailing list only and if you choose to mail with us there would a charge for the mailing. We do email our customers any mailing list they purchase from us and you do not have to use them to mail with us. We also make them available for download out your account should you wish to mail on your own or use them elsewhere.
Our website is clear that the mailing list is charged separately and if you wish to use that list our customer service team is happy to help you segment it into smaller mailing amount if you wish. As a one-time courtesy, we are refunding your mailing list charge. You have been emailed the list and again we are happy to assist you in segmenting the list into a smaller mailing amount if you wish. We look forward to speaking with you to resolve this to your satisfaction. Thank you.
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"What amazing customer service, the held the order and contacted me to upload a new picture till they knew I would be happy with the product then included 10 extra for free!!!"
"The print quality is very good. The piece looks very nice and professional. The only thing my OCD twitched about was that the mailing address was upside down from the rest of the mail piece. Overall, I'm very happy."
“Thank you, Joe. We are happy you liked your mailed Newsletters. We are required to follow postal requirements for the addresses section. Your Newsletters looked great and we appreciate your choosing us and your feedback. . We look forward to working with you again. ”
"I have only been using ProspectsPlus for about a month but so far it has been great! I love that the site is very user friendly and you can make changes to your mailing all the way up until the day before they are supposed to be mailed. The information was accurate without any grammatical/spelling errors and they were shipped exactly when they said they would be. Their free, personalized brochures are a HUGE bonus! I just add my name, picture, info and logo and is an easy, free social media post that looks great! I had to cancel my last direct mail marketing campaign with another company who made all sorts of errors when resigning/printing/mailing my postcards so I am extremely happy with ProspectsPlus so far and would recommend it to anyone!"
“Thank you, Jamie. It looks like you have been using a number of our free direct response reports. We are so happy to hear that they are working out well for you. As you mentioned you do have editing control over your orders on our site and we are always happy to assist you. We look forward to working with you again and appreciate the recommendation. ”
"The prospect plus postcard “ just sold” have beautiful color and my clients tell me that was one reason they read the marketing message. Also, they are delivered in a timely manner to my farm areas. I highly recommend them to any realtor who’s doing post sale closing marketing . Paul mcgarigal Orlando, florida"
“Thanks, Paul. We really appreciate that. Your Just Sold postcards looked amazing. Congratulations on yet another sale! Forty years in the real estate business, where so many agents struggle makes you not only an expert but someone to watch and learn from. We look forward to working with you on your next sale.”
"Ordered some bi-fold brochures for a new listing and they look amazing! They shipped quickly and arrived on time even with me having to call for help with the order where I had a spelling issue I missed in proofreading. So glad to have ProspectsPlus as a business resource. Highly recommend!"
“We are so glad to hear that you were happy with your recent order of brochures. They looked fantastic. It is important to us to make sure your orders look as polished and professional as possible and we are always happy to assist our clients to achieve the best marketing products. We are never more than a phone call or if you prefer you an also reach out by chat or email for assistance.”
"The site is very user friendly. Have great ideas and plans to get listing and work on sphere."
“We are happy to hear that you found our website easy to use. Thank you for choosing our introduction Series of mailed postcards. They are a great way to break into a new area such as a farm area or to market yourself around new listings or sold properties. Way to get your name and face out there!”
"Great service, great people to work "
“Thank you, Harold. It is always our pleasure to work with you. Thank you for your most recent order and we are so happy to see you taking advantage of our newly released scheduled campaigns. They were designed with customers just like you in mind. Busy agents who can benefit from a scheduling option where you can schedule out your mailings to your Sphere Of Influence and Geographic Farm Area in advance!
By the way....we think our very loyal and amazing clients are pretty great too! ”
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:
“That's awesome! Congrats! Keep it up! We're pulling for you!”