"I am a Realtor. I ordered 3 different postcards to deliver in my area of homes that I service.
I sent my order in. A lady named Hayley Kesner sent me a note that she couldn't deliver
my order because the photos I sent to add to the postcards were not good quality.
I sent her another set of photos and she said the new set didn't work. So, she suggested
that I send her separate parts of the photo and she would work it out. She sent me a
sample of her idea and I liked it. I am so thankful that she cared enough to stay with me
until I was satisfied. They advertise quality and they mean it. Thank you Hayley"
"The mailers not only impress upon my clients, it also generates at least one or more solid listing lead. Pays for itself in the long run. Highly recommend their products and service. "
“Thanks so much!”
"Smeared ink, my text was cut off without it showing on the design or someone telling me. Looks really bad. Probably lost me a client instead of gained me one. "
“Our customer service team has reached out to you and we will make sure that we resolve te issue to your satisfaction.”
"Well my mistake, there is an error on the post card that I over looked. I wish your company would of call and/or email me on putting My company name in the parpagraph."
“We apologize if your postcards did not look the way you intended and your satisfaction is very important to us. We do review orders and try and catch any errors. We are reaching out to you to resolve the issue to your satisfaction. We will make sure we take care of you and that you will be comfortable choosing us again. ”
"Great feedback and help during the process!
Thank you,
Kristen Smith "
“Perfect! That is what we strive for, we work to keep you in the loop regarding your order status. We appreciate your business and you taking the time to let us know about your experience. ”
"I ordered Just Sold Door Hangers and they are a good quality. I was happy to see the quality of them that they aren't thin and will hold up great. They also shipped fast to me and so I was very pleased with that. ProspectsPlus never disappoints. I've ordered postcards as well and I'm just wonderfully pleased with the quality of their products. "
“That makes us happy to hear. We are committed to consistently delivering quality products and positive customer experience on every order with us. We appreciate your loyalty!”
"Very easy to use and very cost efficient! Created 2 post cards for 2 of my listings in less than 45 minutes! I highly recommend!!"
"I don't know...choices were mediocre"
“We are disappointed to hear that you didn't find exactly what you were looking for. Our website does allow for our templates to be edited to your liking. You can also upload your own custom design if you prefer. We appreciate your order and if we can assist you in putting your own personal message or touch on future orders please don't hesitate to reach out to ou customer support team. We also always appreciate our customers' input and take their suggestions in mind when adding new designs and content to our site. ”
"They do all the work... PROFESSIONAL and timely "
“Thank you for your postcard order. Your message is a timely one with listing inventory being low in so many areas across the country and market conditions like low-interest rates making this such a desirable time to sell. We look forward to working with you again...and again. ”
"My card were mailed & I even got tracking information, which I especially liked. Will use them again."
“That is great to hear. It is important for us to keep customers informed and in the loop as to their order status. ”
"I love the variety of market media documents and post card offer by Prospect . They delivered fast and love how fast the campaign went out. They even send me a copy of my postcards. I wish I would have more marketing money to order more. I will use this company again for my prospect marketing"
“We work hard to make the marketing process easy and effective for our clients. We know how busy you are and want to be a valued resource for you. We look forward to working with you again in the future. ”
"Arrived quickly and good quality printing."
“Thank you for choosing our Panoramic Neighborhood Update postcards. They are such a great way to communicate market activity to homeowners who might just be interested in selling their home. These postcards are hard for homeowners to throw away as they provide a market snapshot of what homes are selling for and what is for sale in their immediate area. They really position you as the informed go-to-agent. We appreciate your business. ”
"Getting started was a little confusing
However the final result and mailing experience
Was delightful. Received many calls from friends and family about our card and hopefully will receive new prospects"
“We are happy to hear you were pleased with your Just Listed postcards with us. If ever you find the ordering process challenge please don't hesitate to reach out to our customer support. It is our pleasure to assist you by phone or online chat. Your postcards looked fantastic. Now that you have the first one under your belt we think you will find our site easy to navigate. ”
"I received a sample post card mailed to me and it was perfect!! Nice & bright colors and Just waiting for that next seller to call me from the postcard information!"
“Thank you for your order. We send samples to our customers on mailed orders so you can see the quality and what went out on your behalf. That way you are always in the loop. We wish you much success and look forward to working with you again. ”
"Quality marketing material delivered within 5 business days."
“Thank you for choosing us for your "Buyers Are Waiting" door hangers. They are wonderful to generate listings. That is smart marketing. We appreciate your business and look forward to working with you again. ”
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:
“We are so happy to hear that Hayley was able to help get your postcard order corrected. It is important to us that your marketing message looks professional and represents you well. We know how important that is and we appreciate your choosing us to help get your message out. Hayley and our entire Customer Service team are committed to making your customer experience with our company the absolute best!”