"Very unhappy with Prospects Plus changing their platform without transferring over all of our saved cards. Having now to go in and recreate everything we've done is a royal pain. We will be seeking a new avenue for our postcards."
"The fact that this company decided to change the website and not transfer old data to the new one is RIDICULOUS! All my previous orders plus saved ones gone! Now I have to start all over again. Seriously how does this happen without warning? "
“We did notify our customers by email on multiple occasions and also had a banner on our website advising our customers of the upcoming change. We trust that you will find our new and improved website easier to use and more robust in the future. Our customer support team has reached out to you and have uploaded your saved orders for you to ease the transition. If there is anything further we can do to assist you in the transition please do not hesitate to let us know.
We appreciate your business and are working hard to provide you with the best possible customer experience on our new website moving forward. Thank you.”
"All went well. Uploading the photo is always challenging for me. Figured it out."
“Your Just Sold and Closed postcards looked fantastic! If you ever have difficulty in the ordering process, please don' hesitate to reach out to our Customer Support team we are always happy to help. We appreciate your business.”
"I am new to real estate and wanted to market myself and wasnt sure where to start! This website HAS EVERYTHING you need to become successful WITH CONFIDENCE!! THANK YOU PROSPECTPLUS!!!! MY DREAMS ARE COMING TRUE!!!!!!"
“Welcome to your new career! Nothing makes us happier than to see new agents get started the right way with their marketing. You are positioning yourself for success and we look forward to being your marketing partner. Your order of Agent Introduction postcards are a great start and a nice way to get your foot in the door!”
"Prospects Plus makes ordering so easy even I can do it! They have many templates to choose from. Lists you can buy and everything is a one stop shop. From design to mail. It even saves my contact info so I don't need to redo that every time. Very happy with the results too. "
“Thank you, that s our goal. Your panoramic "How To Sanitize Your Home During The Coronavirus Outbreak" mailed postcards looked great. They are a timely and informative way to reach out and stay connected with your client base and prospects during these challenging times. ”
"They were very timely with the delivery of my postcards"
“Thank you, Roderick. Your COVID-19 Animal Series postcards looked great. They are a wonderful way to reach out and stay in touch with your client base during these trying times. The message is timely and a little humor helps! ”
"Fast, efficient and helpful service! Product arrived sooner than promised!"
“Thank you for your order of our COVID-19 Animal postcards. We are happy to see our clients taking advantage of staying in touch with their database and prospects with a timely message. Plus... those postcards are just fun and perfect at a time when it is more important than ever to put a smile on someone's face. ”
"My cards look great and were sent out super fast. Received a response the next day!
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"The process was easy and very fast! The cards looked great and were delivered to mailboxes within days. I will be using them again!"
“Thank you for choosing us for your Contract Pending postcards. They are a fantastic way to let the surrounding neighbors know of your success and that you are the agent to call to get the job done. Congratulation on your contract!”
"Only done a couple orders but they look great and came pretty quick. Helpful service as well!"
"It was easy to find my way through the site and make the product look like it needed it to.
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"Customer service is top notch. Quick turn around time on JUST LISTED cards and wonderful value. Cards were quality"
“That's awesome - thank you! ”
"Although, we are in difficult times right now, my order was done within a week. Thanks!
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"Good experience always especially with Kristin"
"Fantastic customer service. Molly walked me through making sure my mailing list was good to go. Fast printing and shipping."
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:
“Our customer service team has reached out to assist you and made sure your information transferred to our new website. We are never more than a phone call away. We have had banners on our old site regarding the launch of the new website and we have also emailed our client base multiple times to notify everyone. We can certainly move anything that is missing in your new account for you. We look forward to the opportunity to make the transition as easy as possible for you and all of our clients. We trust you will find our new and improved website easy to navigate moving forward. Thank you.”