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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-01-06

"Both the finished product and Puget's customer service are top notch. My sales rep was very quick to respond to my emailed questions (even over the weekend). It was cool to watch the build progress and testing via their website. The system was extremely well-packaged for shipping. The system runs silent and fast."


Verified
5/5

2014-01-06

"Computer arrived with a big bow on it! They even took pictures of it before sending it to me. Was packed amazingly well and the computer works great. Takes a little bit of time for them to build the system and ship it, but quality work can't be rushed! So it's well worth the wait. Just awesome!"


Verified
5/5

2014-01-06

"Delivered quickly as promised. Flawless systems performing beyond our expectations."


Verified
5/5

2014-01-06

"I've purchased from Puget Systems in the past and once again the computer worked perfectly. They also provide many small extras such as a binder loaded with the results of testing the computer before shipping, recovery dvd's etc.

When one of their systems arrive it is always fun to open up and look at their wonderful construction. I used to build my own but they never looked nearly as sharp as PS.

Every aspect of dealing with PS is always first rate.
"

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Verified
5/5

2014-01-04

"An excellent company with outstanding responsiveness to customer needs. "


Verified
5/5

2014-01-03

"I usually build my own machines, but in this case had to go through a supplier in order to take advantage of Intel's Xeon Phi Starter Kit promotion. So, was not really pleased about that, but there was no getting around it, and I thankfully wound up having no regrets about having chosen Puget for the job, since it became clear from early on that I was dealing with an obsessively-conscientious builder. Putting together such a machine is not exactly something you do in your sleep, and you can find some of the unique challenges it presented discussed by Dr. Donald Kinghorn on the blog at the Puget site (I believe mine was the first machine done through the promotion). I received the machine ready to go, with the card running and tested, and the included Parallel Studio XE 2013 for Linux installed and operational, and I really don't imagine I could have been happier with the experience. So kudos to the people at Puget, they are definitely the type of geeks you want working on your stuff, especially if you'd rather do it yourself, but are, for whatever reason, prevented from doing so."

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Verified
5/5

2014-01-03

"I think the real test of a company and the products they produce is whether you will go back, spend your hard earned money and buy from them a second time. This is my second computer from Puget Systems. The older box that I have is about 4 years old. Still works great - absolutely no issues. Was able to easily upgrade the video card to keep it somewhat up to date two years ago but at a certain point a new one is nice.

Same build quality with the new one as with the the old one. Great components and the actual build itself is very neat. The interior just looks great. Probably will update the video card in a couple of years just to keep up, but I look forward to years of enjoyable use.
"


Verified
5/5

2014-01-02

"I thought that the service and follow-up was good, but feel less positively about Puget automatically swapping out a discontinued, customer specified component; for a more expensive replacement without consulting me."


Verified
5/5

2014-01-02

"This is the second computer I had built by Puget and I find their work to be very professional and extremely thorough. There build time was reasonable and their tracking was very complete. I also was very impressed with their testing reports. I would definitely recommend them for anyone who wanted something more than any off-the-shelf computer."


5/5

2014-01-01

"I was very pleased pleased with every step of my order; the choices available, the advice available in making those choices, advice given about choices made that may create a problem in obtaining maximum performance, the ability to follow the progress of assembling the order, the ability to pick up the order at your business location, the packaging of the order, the spare parts included to aid in making additions to the computer in the future, and the manual describing pertinent details about the construction and use of the computer."


Verified
5/5

2014-01-01

"nice and very quiet workstation, customer service are extremely friendly, they helped me to choose components and answered all questions."

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Verified
5/5

2014-01-01

"This is the third system I've gotten from Puget. The customer service and advice as you design the system for your individual use is just great."


Verified
5/5

2013-12-31

"Totally exceeded my expectations! Communication and service from the "considering buying" to the actual receipt and set-up of my computer was beyond my expectations - more companies should do business this way. This is the way American Businesses used to conduct themselves!!!"


Verified
5/5

2013-12-31

"Puget Systems was very thorough in handling my computer laptop purchases. They document online the entire process from purchase, assembly, multiple stages of testing, quality control, to shipment. You are able to follow the process as it is happening. Then they warranty the computer with lifetime technical support, labor and one year on parts. You receive your computer with a documented three ring binder with Software Serial Keys, Manufacturer Warranty and Support Information on all computer components, documented testing processes, a Restore DVD, a bootable disc for testing hardware should you ever have a problem, and much more. This was my second laptop purchase from Puget Systems for the household network in four months. The old desktops at home had outdated technology and were running slow. It was time to upgrade with newer and faster technology. The new laptops I purchased have current computer processors, more advanced operating systems, Solid State Drives, docking stations, and newer versions of office software. The home network now has a less clutter physical presence. The laptop workstations run very fast with no more waiting for our computers to catch up with our thought processes. I mean Very Fast. Much more is now accomplished in much less time. I would recommend Puget System to anyone wanting to purchase quality computers from a very reputable and hassle free company. Yea, I am satisfied. Thank you Puget Systems."

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Verified
5/5

2013-12-30

"Aweosme computer. Very happy!"