Full Rating Profile + -
Product & services pricing
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Featured Review
easy to use
"Good products and easy site to use"
"Not really mobile user friendly"
Super easy
"Great selection of items "
all pumped up
"Had a good assortment of the products I was shopping for.
Prices in line with competitors.
Speedy shipping as promised. "
nice and easy
"Me sewage pump went bad during last night storm. I was looking for this particular brand because my old pump lasted 28 years. Could not find it anywhere until i hit your site.
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GREAT PRICE!
"I have not received the pump I ordered today so i cannot rate anything other then the ease of the website and the pump price, both of which I found to be very good. I am replacing our old pump from the same manufacturer. Our previous pump lasted several decades so i am hopeful that this new Sta-rite 3/4 HP well pump replacement will prove to be as reliable. I will post our experience of delivery and product performance and satisfaction once we receive our pump and get it hooked up and running!"
"Great User Friendly Website and service"
"Fast and responsive to my question."
Great Prices - freindly web site
"Terrific Experience today"
"nice easy to navigate web site"
Know their stuf
"Chris directed me to a more economic brand that'll do the job. Saved me some $. All good. Thanks Chris.
PS: Never saw the coupon for opening an account and providing e-mail. Oh well."
Rock Star Customer Service
"I had trouble with a Gould pump system that services three homes. Will managed the situation with a professional, compassionate, clear and prompt manner. It was not an easy problem to solve, and we had communication issues with Gould. Without complaint or indifference, he gave me the confidence that it would all be resolved. Ultimately, he facilitated communication, and resolution with my pump system. "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
"I was able to find what I needed, without any problems. "
"Know their products, good pricing including shipping."
Can’t be beat!
"Best pump prices I’ve found anywhere "
"new site installation. "
A rep from Pumpproducts.com, JCarney-PumpProducts, has responded:
“Hi, we're glad you had a good shopping experience. If there is anything more we can do for you, please don't hesitate to email us at info@pumpproducts.com or give us a call at 1-800-429-0800.”