"Good products and easy site to use"
"Great price, in stock, free shipping; perfect. "
"Appreciate the extra work you did to fix my mistake"
"I had a good experience. great customer service "
"Website was easy to navigate through. Easily found what I was looking for.
Prices are very competitive."
"great prices awesome service and a lot in stock"
"Found picture of what I need and Google brought me in and part is on the way. Ten minutes total."
"I always like to double check the specs of my item before paying. I could not figure out how to get back to that information. Hopefully my item is correct."
"19 OZ of dielectric fluid is 20 bucks to ship. it cost almost as much as the product."
“Thank you for reviewing our service. Unfortunately our shipping rates are determined by Fedex. In the future please give us a call to make sure you are getting the best deal on your order. ”
"Shipping was a little high maybe I might live too far away as I live in Minnesota. Will let ya know how it works out."
“Thank you for reviewing our service. Unfortunately our shipping rates are determined by Fedex, and is dependent on your location. In the future give us a call and we'd be happy to make sure you are getting the best deal on your order.”
"had to enter info re billing and shipping several times"
“"Thank you for taking the time to review our service, we greatly appreciate it. We apologize for any inconvenience you experienced on your recent order with us. In the future should you have any troubles placing your order online we have a staff of specialists ready to help you place a card transaction over the phone. Just give us a call at 800-429-0800!"”
"Fast, easy with good prices and the exact product I needed."
"Thanks for Russ helping me on the phone to select the right pump. Great website and lots of information. I will be back nut hopefully not for a couple years.... Thanks"
"VERY GOOD AND LARGE SELECTION OF PRODUCTS VERY WELL PRICED!!"
"Impossible to apply for the $5 first order discount because whatever routine was written to process the request did not work. Not a great first impression for a new customer."
“We apologize for any inconvenience you experienced with your order. The $5 discount is a promotion for signing up for our mailing list, your coupon code should be received within 24-48 hours of signing up. If the code is not working on our website you can call our sales team with the email you received your code in and we'd be happy to process your request with the discount.”
"Placing my order was simple and direct. The test will be how soon my product arrives at my house. the product is part of my heating system and its winter here !!"
A rep from Pumpproducts.com, willd-93779, has responded:
“Hello, if you have any questions about your order please give us a call. We have staff who would be happy to double check your order for you.”