"Good products and easy site to use"
"Very easy company to work with. Will buy again !"
"I'm just buying one replacement product and paying with credit card so the requirement to set up an account is an unnecessary nuisance."
"Easy ordering item
Thank you"
"I had one question that in less than a minute got answered toll free."
"Easy transaction, good website."
"My boss asked me to have the pump by Friday, I was only given ground shipping as an option. I'd be more satisfied if I could have paid to have it sooner."
"I ordered the wrong pump. When i returned it they helped me get the proper pump.
They are VERY quick and "
"I ordered the pump online and when I was done they gave me a courtesy call to see that it was me who ordered the pump ( which I liked that). I received the pump in just in just a few days. I had "NO" problems with the product and I would recommend this company to all of my fruends."
"I ordered a pump that arrived dropshipped from China. Only one of the four parts were in the box, no packing slipping and no other information. No one will return my calls or send me the missing parts. Horrible company. What a scam."
“Thank you for taking the time to review our service, we greatly appreciate it. We apologize for any inconvenience you experienced on your recent order with us. This order was shipped from our warehouse in New Jersey and was not drop shipped from China. The Laing Pump Model LHB08100084 you ordered does not come with a plug or timer, and was shipped without any missing parts in the box. The model with the plug is LHB08100081, and Laing now sells the timer separate under part # LHB08260001. If you have any questions or need clarification please give us a all.””
"Excellent parts, well organized. wish u were closer."
"The price was fair and my item came before the date I was told it would be delivered. "
"Good price,Great service,"
"Packaging was superior! Shipping was fast and accurate and notifications were spot on for the entire process. "
"Easy to find part on website and shipped as promised."
"Quick, easy, just what I needed"
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:
“Thank you for taking the time to review our service, we greatly appreciate it. We apologize for any inconvenience you experienced on your recent order with us. We require our online orders to have an account set up in order for you to keep track of your order as its processed. That being said if you find this inconvenient we have a dedicated sales team on standby who would gladly process your order over the phone, no account setup required. If you need anything else just give us a call!”