"Good products and easy site to use"
"They shipped the product quicker than i expected them to. Overall, very impressed. "
"Part delivered, part worked!"
"Easy to order, pay and receive, excellent experience...seems a little more streamlined than it was about a year ago when I ordered the same exact pump, not sure if upgrades or tweaks were made to the website and process, but it was truly easy."
"Price of parts were good. Shipping costs were excessive-in some cases, more that the products.....
"
"I needed an impeller for 2 different pumps. They had both at the best price and got free shipping! Parts arrived in less than a week. I will be using them again in the future."
"Quick delivery. Multiple status emails. reasonable price."
"I shopped around and found Pump Products while looking for a pump upgrade for my home.
I made my purchase by comparison of others who had prices all over the place.
This decision was simple and comfortable.
I received quickly and happy with results."
"Excellent price and speedy shipment."
"Great support from telephone support line. Delivery speed was very fast and pump. "
"Just received my package."
"I purchased a replacement Goulds sump pump for my home. Ordered online and it arrived in less than 3 days. Good price and availability. I will definitely go back to Pumpproducts for my battery backup pump when it needs replacement. "
"Had to spec out and order a grinder pump for a long distance line with a 20' drop. The site helped me pick the correct pump for the job. Even when I ordered the incorrect pump due to a typo on my part, they corrected the order quickly and had the right pump to me within a few days."
"It came quickly and was what I wanted. I could have used information on how to adjust the pump setting...could still use that"
"I needed a part for my pump and they shipped it out fast. I got the part in 2 days ."
"every thing went as exspected"
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:
“"Thank you for taking the time to review our service, we greatly appreciate it. We apologize for any inconvenience you experienced on your recent order with us. Upon reviewing your order we see that your parts were shipped out via the U.S. Postal Service. Although Pump Products offers Free Shipping on most products, small parts are shipped out via the U.S post office. Unfortunately we cannot control their costs. Please feel free to contact our customer service team at 1-800-429-0800 with any further questions. Thank You !"”