"First order with pureformulas. hopefully all goes well. based on other reviews should be ok. the website was easy to use and you can google coupons."
"great prices, great service, great ongoing communication"
"It missed one bottle of Ultra Cordyceps Plus 60 Veggie Capsules (Item number DRB1147) and it does not come with the free sample, the $10 gift card as well as the invoice. How could I get those items back?
I had send a email to ****@**** only get an auto-reponse. A week passed, no one contact me back. I am ready to return my order."
"Very disappointed. The main reason that I ordered today was because of an email I received indicating that I would receive an automatic $10 off my order, if it was over $100.00. My order was $130. When I checked out, the $10 was included in my invoice box, but was not applied. It never did go through. I needed the product, so I completed the order, but will not be following Pure Formulas beyond this transaction."
"I purchased thru pureformulas.com for over a year. I used other online store also. I'm very impressed by pureformulas.com; the handling/shipping are so efficient, I get my orders so soon everytime. Plus, there is no shipping fee. I highly recommend this site. "
"Wouldn't buy again. Double shipped and charged order. Customer service was not helpful. Website didn't work well."
"On the phone customer service is attentive. BUT... they did not explain I could not change my order for an item once I placed the order and the item I wanted came in stock. I changed my order before it was shipped and added on more, but the items didn't ship that way. After telling me my items would be sent expedite ship..it was a week later and still no shipping. They said maybe they were shipped to the wrong address.. NO, actually... they didn't ship at all. My follow up took over a week. Very poor service from a company that had mostly satisfied customers. This was my first and last time ordering."
"Great experience order placed on Dec. 3, 2013...Received product on Dec. 9, 2013.....Excellent quality product. My new go to spot for high quality natural supplements. I love pureformulas.com"
"Beware consumers. If you run into problems with your order, like never receiving it, Pureformula customer service won't investigate, call back, or follow-up to emails. Your only recourse then is to contact your credit card company. "
"Free shipping always nice. It took a while to get the product, but there have been flight delays with recent weather, so I'd have to try PureFormulas again to really find out how quick service is.
Nice having quality products. So far, so good. The Rose Hip Seed Oil absorbs well enough so that I can even apply other treatments before makeup."
"Placed my first order on Wednesday 11/27 and it delivered on Friday 11/29. Keep in mind Thursday 11/28 was Thanksgiving!!! That is lighting fast delivery with excellent communication. They have my business for life!"
"I waited until receiving my 3rd order before giving a review...great service! Good prices on the items I want. secure ordering through Yahoo, prompt email confirmation, delivery as promised, correct order received. All my orders have been very satisfactory. What more could you ask for? I highly recommend."
"Had never heard of this company but found a rebate site that had them and that made me think they were legit. In the end they shipped super fast, had a great cyber monday offer, packaged the items well and made a great impression. This store is now definitely on my radar!"
"I ordered the Aura Cacia sweet orange essential oil - what I actually received, I'm still not sure. It was only $5 which would be a good deal if it was actually Aura Cacia oil in the Aura Cacia bottle. I've bought this exact product from Whole Foods so I know what it's supposed to look like (orange) smell like (strong sweet orange smell) and feel like (tingles on my skin). The bottle came with no wrapping on it (the ones at whole foods have clear plastic wrap over the cap) and was questionably full (it was about 3/4 full). The liquid was clear and barely smelled of orange and felt like I was rubbing cooking oil on my skin (who knows, it might have been?). I double checked both the label on the bottle and my order and both indicate this is the "100% pure essential oil", which its obviously not. This is the first time I've ordered from pure formulas - I think company must be a scam. Needless to say I won't order anything from here again. "
"good service fast and easy"