"I recently had a problem with connectivity. After opening a service ticket I received a prompt email detailing a solution to help resolve that did fix my problem. I was down less than an hour! Great service."
"I was about to ask for a refund since the feature I was looking for did not seem to work. However, very helpful customer support solved the issue in a few minutes, and I can say that I am now more than happy with the PureVPN purchase."
"OK, so access problems occur from time to time using both windows and android O/S. The help team at Pure are great, always acknowledge both the problem and get a fix in place really fast. Very very good customer care and service team. "
"Used PueVPN for some time now. Generally the server responses are quick and rarely drops. Occasional tech issues can be resolved extremely quickly from the online tech support chat. All very efficient in my view."
"A lot of features with good price.
Customer services are very helpful."
"Best service and best support"
"Very good support on linux; it was very efficient!"
"I was becoming frustrated by my inability to connect after an update. I went onto the online chat, and after a couple of questions to establish the facts of the issue, I was given my directions. The fix and the link sent and low and behold within 2 minutes all was wonderful again. Thanks Pure VPN Chat."
"The support team is so amazing, I was assisted online by a support agent named Zander, he was so helpful! Love this software and this company!"
"My 5 star review isn’t so much for the product, but for the company and it’s customer service. I was assisted online by an agent named Ryan, he was able to get my refund processed quickly and was very polite. The product didn’t work for my device needs at this time, but I would happily return to this company in the future."
"Every now and then they have great deals. If you score a really cheap 3 year one go for it! PureVPN does not disappoint."
"Timely, helpful and caring chat services that resolved things.
Most consistent VPN I have used over the last 4 years and the support team work really quickly and effectively when I have a glitch.
Thanks Abbot for this - don't go anywhere!
I actually don't understand the low overall rating, it feels like it should be higher given my personal experience.
Thanks
Chris
"
"service crew responses quickly,solve your problem, good service !"
"I have only been using PureVPN for 24hrs but so far it has been great! The speeds are incredible and exactly the reason I wanted to try PureVPN based on others reviews.. I was not disappointed!
My only regret was spending $10 for a month to try it out. I Wish I would/could apply that to the 2 year deal because its worth it. Oh well, I guess next month I'll have to up it to 2 years."
"I have been using the service for more than a year now and their service have got a lot better now than ever. In addition, their customer support people are really helpful and mindful. I am really satisfied with the service!"