"To be sure I get my part before Sat for weekend I selected and was charged for 3 day shippment and I place my order on Wed night. Order was processed 16 hours later next day after 5PM?! Why so late? Therefore my lamp arriver on Monday after 4PM. When I installed lamp it did not work. Costumer service told me that this lamp is not originai(never heard that when I ordered) and it is generic (never heard this when I ordered) and in order to make this lamp work I need to Contact manufacturer and I have to do aditional set up on my TV. I contacted Samsung and they told me that there is no set up on TV for new lamp. Now I have to return it and I'm still with out working TV in my house. Now because I'm returning my order and this is not defective part because like they say I need to do aditional set up on my TV they are going to charge me 15% restacking fee. "
"Horrible experience horrible customer service did not recieve our lamp or our money back it is now 2 and a half weeks later. The company has made no attempts to correct this in anyway.they are pending in investigation with shipping company. But as a client that is not our problem or concern. Point blank pure glare took our money and gave us nothing.also on a side note when I brought this to customer service, I waited on hold for 10mins then when I explained that their investigation was their problem and concern as they had already received our payment 2weeks ago,and asked "is this how your company does business". I was then told yes and hung up on. dont waste ur time or money on pureglare its a scam "
"Had the product I needed at a good price and delivered it promptly. Thanks!!"
"The quality of the product was great and the deliver time was excellent. Packaging was nice and everything turned out great."
"Great price, Excellent part, great delivery, Good quality replacement parts. I rarely write reviews, so the fact that I am for this lamp already tells you something. I did not know this company until I searched on the web. At first, I was worry to be the lamp but finally I decided to try it. I was surprise of the quality and there was no different from the original. So today, I have the change to put in my two cents, which is why I want to recommend this company to buy any accessory you need. And finally, it came with 150 day warranty. I loved it! "
"My item was delivered quickly, I am more than happy with the time it took to get it. "
"I made an order error which was cheerfully addressed and corrected and the product I needed was delivered in a timely manner and was just what I needed to put my projection TV back into service. Very Satisfied"
"Can't beat the price. Ir arrived on time."
"Aucun temps d'attente en ligne .Informations et conseils sont clairs et précis pour clarifier un problème.Support technique fantastique .
confirmation de la commande, et réception de la marchandise dans un délais plus que raisonnable.
Je vais recommander à mes amis de faire affaire avec Pureglare.
Services 5 Stars."
"Well, we received our order in 4 days. Not the 3 promised. But didn't have a problem with that. Finally got the tv pulled out and installed it last night. The lamp came out and the new one installed nicely. Took a while for the tv to warm up, but everything seemed fine. The real test will be how it works from here on out."
"Easy ordering. Quick delivery. My 2nd order and would do business with them again. up the excellent work Pureglare..."
"received order quickly. great transaction! Thanks!"
"Delivery was quick and I will definitely order from them again. I would recommend them to everybody."
"The TV bulb I ordered did not fit into my set. I called them and they very courteously said to send it back. They had included a post paid sticker. My credit card was promptly credited back.
(I was disappointed it didn't fit however) "
"Thank you so much. It was eazy to order, low cost and got to my house fast."