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Purple Moon

6 reviews
2.92 / 5


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2/5

2018-09-19

Missing item

"Bought 5 jerseys, only got 4. Quality OK but we need the other jersey.
No response despite repeated emails.
"


Verified
1/5

2014-08-05

""I started with Eclipse cycling over the winter in order to have kits for spring. To fulfill the order they sent me to their sister company, Purple Moon. i ordered and waited. My order was lost in customs. In MayI was told to give it 3 more weeks because customs can get backlogged.By the time I waited for it to clear customs, I had missed paypals moneyback period.(I had not realized it was only 45 days). In order for the USPS to give me the insurance, Purple Mooon/Eclipse have to be the ones to initiate the search. I have been trying through facebook, their online contact forms, and emails to get a hold of them since May. It is now August and they have still not replied to a single message. This is ridiculous. Their customer service is truly horrible. Do not do business with them. They will not help if there are any problems with the orde"

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5/5

2012-11-28

"I ordered a custom cycling jersey from Eclipse Cycling. They were very helpful in getting a custom design for me. They processed my order and sent it to me in the amount of time they estimated. It was a gift for my wife and she was very happy with the quality of the jersey she received. Great job!"

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Verified
5/5

2012-11-07

"Great service and great material. Max was very helpful with helping me get my customized jersey and shorts kit to me. I recommended this store to my friends and have already purchased more kits."

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2/5

2012-11-06

"I ordered a cycling jersey from Eclipse Cycling. Overall the product is good, but I don't like the zipper being backwards. The excuse they give is because they are an Asian company. And, it takes a month to receive the product."

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5/5

2012-11-06

"I ordered some bike kit from Eclipse Cycling. They delivered within the time scales set and the work was very good. We will be ordering more! The only comment I have is that the padding for the ladies shorts is very big, it would be better narrower. "

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