"Recently received an ordered puzzle (including picture frame). Item arrived damaged. I left a voicemail message as well as a message via the company website requesting a remedy. It's been almost a week and no response whatsoever. Very disappointing. Apparently, the company is willing to accept your money but unwilling to address service issues."
"Unbelievably fast production! Submitted my finished art/order: 7 March, 11:34pm. Received order confirmation 8 March 12:04 am (yes, that's just 30 minutes later). Received shipment tracking details 8 March 12:42am (yes, that's 38 minutes after receiving the order acknowledgement). Received finished product 13 March (Latvia to USA). I never would have believed this is an honest review if I were YOU reading this review right now. That's how crazy awesome the experience was. Note: I chose STANDARD shipping, NOT RUSH shipping. Product quality: Excellent for the price paid and quick turnaround received. I am still in disbelief, despite the box being right here next to me, proving this really did happen. Stop shopping around and submit your artwork. You have found the right place. Your custom puzzle will be there almost before you have a chance to take a shower. These guys are going to get all of my potential future puzzle business, plus as many referrals as I can get for them. THANK YOU, THANK YOU, THANK YOU!"
"Great product. Good colours and pieces fit well together. Delivered on time.
Pleased I used this company."
"I ordered some puzzles for friends, including one as a wedding present. Everything was really easy and the puzzles look great, like store-bought jigsaws. The good kind where there's a lot of variation in shape. The photos are sharp and the colours are good.
The front of the boxes look great. Tasteful, shows the photo and with the URL on the side. The only thing I'd change is to offer a box without the URL a gigantic ad on the back. I would have paid extra for that on the puzzle meant as a wedding present.
The price was good, shipping was free since I bought more than one puzzle. I ordered on Saturday and the puzzles zoomed over to Canada from Latvia by Wednesday.
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"I ordered a puzzle with personalization. I chose the red bow for the box and filled in the three lines for the text. Only received the puzzle with no personalization. Emailed the company and they said they had no personalization from me yet they did. First and last order from this company. Very disappointed considering the price. I will go to cvs for better results. "
"Both the jigsaw and customer service is great, will order more from you!"
"Rubbish company and rubbish customer service. Product still not received your customer service don't give a crap and have done nothing to resolve it."
"A great service with great customer care!
The puzzle looked great, the shipping was fast and the customer service flawless. This is how it should be. Great.
Greetings from Sweden!"
"Excellent service with good communication. Would definitely recommend puzzleprint. Thank you."
"We had a large corporate order with split shipments going to 6 different regional offices. All shipments were sent correctly and on schedule, and the puzzles themselves look fantastic."
"For my wife's and my first wedding anniversary, I decided to go the traditional route and get a paper gift. I scanned our marriage certificate (added Happy 1st Anniversary onto it) and turned it into a 260 piece (although website says 252) puzzle.
Their customer service is very prompt. After I placed my order I realized that I uploaded the wrong image (not scaled properly), so I sent them an e-mail with the appropriate image as an attachment and asked that they use that image. They replied to me within a day and indicated that they received it and they will use it.
It took 6 days for the puzzle to arrive from Riga, Latvia to North Bay, Ontario, Canada. My order Date was July 26th and received it on August 1st.
I am very satisfied with the service and product I received."
"My jigsaw puzzle arrived in just two days! Beautiful box and excellent quality, will order more and recommend to others!"
"Hello,
On 1st of February I ordered 2000 piece personalized puzzle, and got it in 7 days. The quality is awesome, they took red eyes off and did some adjustments to my image and I am happy with the result!
Thanks!"