"Always good prices! Quality good!"
"I was accepted with in seconds which I didn’t expect. "
"i got my item with 25%off and free shipping. it came soo fast lin 3 days and it was boxed professionally. Happy with my product!"
"Not giving the customer the option to choose how the parts are shipped is a mistake! UPS ground as the only option did save me any money it costed me more in fact. R1 concepts only offers ups ground with no other option to expedite the order. The didn't ship within 24 hours as advertised and now my vehicle has been stuck on a lift for over a week while I'm accumulating lift charges. "
"Finding what I needed was super easy. Prices were good and discounts were great!! However, you do send too many emails....
Now that I have all my parts, here's my final opinion. You sent me an email telling me my shipping has on it's way with (1) tracking number. Ten my one package shows up and only half of my order arrives. So, I call you up and while I'm talking to an R1 Concpets rep, that person sends me an email with both travcking numbers, then tells me the company sent that information to me, but after the fact. Finally, it's explained that my order shipped in 2 different packages. However, f they shipped the same time, from the same place, UPS would have delivered them together, not 3 days seperate. So, the real problem is poor information/communications on your part. And the rep tryingto tell me I received an email he just sent me, like it was sent days ago. This purchased was easy to start, but got very upsetting and required that I make a phone call to find out the real truth about my order. They also blamed UPS 100% for the 3 days between deliveries. Also, the 1st package was very poorly packed and the box was all messed up when it arrived. Parts were ok. The second package came with these set of rotors packaged in the perfect size box and minimal packing was required. This is how the 1st package should have been shipped. "
"shopped all over finally found a good price and a great.product. "
"Great prices and heard food things about your brakes"
"Good products and quality "
"I could not be any more elated about my purchase and the installation of my parts. The cost and quality of the items was exceptional. The installation was by far the easiest installation of any product I have installed on any vehicle. Everything was perfect. Thank you R1. "
"easy to use and look up your car, they also got affirm so that’s a plus!!"
"Not sure yet because I haven’t test it out yet but I will give another review after this. "
"I am very happy with my servicing"
"Hoping this preform and look great on my 2021 Audi S5 Premium Plus !!!!"
"Fast & easy service to use."
"Easy to shop and coupons are always available "