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5/5

2003-01-17

"Great service I received the product the next day! Also it's Canadian :)"

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5/5

2003-01-14

"Well it arrived on time and in great shape. I ordered a stick of OCZ 512mb 3200 REV2 CL2 ram from them and it has been a great experience thus far. Good service and a great product, my new favourite place to purchase ram."

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Delivering products damage free
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Being updated on the exact date the delivery was sent
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5/5

2003-01-07

"24 Hour responce to questions.
8 days for delivery.
-2 days are for weekend
Over Holiday Weekend / Week-hell
"

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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
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Web site being easy to use
Speed of web site
Web site reliability

N8
5/5

2003-01-03

"I had a great experience w/ this company. I ordered from ramstore because I simply couldn't find better prices in the USA, & that is an odd thing...living in the US & ordering from Canada. John helped me a bit via email, and was very quick in doing so. My order was shipped promptly and arrived in a timely matter considering it was the holiday season. Thanks again, RamStore :)"

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Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-12-22

"Well I bought some the new OCZ PC-3500 EL 256 . Overall the shipping was delayed a bit but I am thinking that was becuase of the holidays. I had some setup issues and emailed , got a damned fast response. The guy even knew what he was talking about. Turns out I had some jumper not even installed. I always have bought from newegg before but John convinced me to use the ramstore instead . The ram worked great and the service was as good as newegg ever , plus good technical support which newegg does not have. I am a happy camper "

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5/5

2002-12-14

"Very quick, Very Good!"

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Overall web site
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5/5

2002-12-12

"After ordering my two sticks of OCZ memory, the shipment ended up taking a little longer than it was supposed to. Instead of up to two days, it took three.

No big deal, but I received an e-mail from the owner at ramstore.ca apologizing for the delay and inconvenience, due to Xpresspost dropping the ball. On top of that, he will be issuing me a small refund, and I get a discount on future orders!

Now that's customer service! I would definitely recommend to anyone considering purchasing from ramstore.ca, that they do so without hesitation.

Free thermal paste right now, free shipping, and guaranteed delivery within 48 hours if it's in stock . . . you just can't beat that.
"

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-12-07

"ORdering my ram couldnt have been easier, right after ordering I got an email with my invoice and tracing numner. I got my oder in about 24 hours, I also got free thermal paste with my order, and you gotta love the free shipping. I will be ordering more soon."

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5/5

2002-12-05

"Inexpensive, fast, free shipping. Who's going to whine? Nicely done."

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5/5

2002-12-05

"Fast and cheap, what else could you ask for? Even though you don't ask, they even send you free thermal compound!!! what a great bunch :O)"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-29

"Ordered ram on Wensday recieved it that Friday with free thermal compound which I never expected. Top notch service, prices and delievery! Cheers..."

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5/5

2002-11-26

"Lightspeed delivery! Received exactly what I ordered - this is the way online shopping is supposed to work!"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-10-31

"Ordered Monday morning, free shipping arrived across the country Wed. morning. Best prices for quality product in Canada, accomdated special request. Very impressed, will recommend to friends."

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Value the company offers
Is trustworthy
N/A
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
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Customer service making decisions on their own
Customer service resolving problems
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-10-26

"Amazing speed, I was provided with a tracking number at time of order, and my RAM showed up the next day."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-10-23

"RAMStore.ca was a pleasure to deal with. My order was at my door in 24hours(almost on the dot!) The prices aren't half bad either. I plan to buy from this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use